Mortgage Loan Processor II

Altura Credit UnionRiverside, CA
Hybrid

About The Position

This is a hybrid position that assists in the fulfillment of member home loan requests through the timely ordering, receipt, and completion of required documentation. The role involves obtaining and reviewing necessary information such as loan applications and credit documents to process and complete mortgage loan files. The Mortgage Loan Processor II works with members, real estate agents, and third-party real estate vendors to obtain and verify the accuracy of all information required to submit loan applications for decision-making. This role also recommends loans for approval to the Underwriting team.

Requirements

  • High school diploma or its equivalent is required.
  • Minimum of four (4) years current Processing and loan set up experience in any combination of Conventional, FHA, VA, Jumbo and Second Mortgage loan products.
  • Understands and complies with all Real Estate Lending Federal and State Regulations.
  • Provide high quality service by communicating clearly and effectively with borrowers, internal counterparts, and various third parties during the loan transaction.
  • Reports to work on time, takes required breaks, and works for the full amount of time scheduled before leaving, or notifies the supervisor if any deviation from these responsibilities is necessary.
  • Must have the ability to perform under strict deadlines and other time constraints.

Responsibilities

  • Processes Conventional, FHA, VA, Jumbo, Second Mortgage Loans by reviewing loan packages and determining what further documentation will be required, adhering to Altura’s and Investors’ documentation requirements.
  • Provides high-quality service by communicating clearly and effectively with borrowers, internal counterparts, and various third parties during the loan transactions.
  • Packages, gathers conditions, and submits loan files to underwriters and/or external investors.
  • Responds to member inquiries, answers questions, resolves problems, and provides solutions.
  • Processes Conventional, FHA, VA and Jumbo Mortgage Loans by reviewing loan packages and determining what further documentation will be required, adhering to Altura’s documentation requirements.

Benefits

  • Vacation (10+ or Minimum Days)
  • Sick (8 Days)
  • Holidays (11 Days & 1/2 Day Christmas Eve)
  • Birthday & Anniversary Day Off
  • Specialized Paid Time Off (Jury Duty, Bereavement, etc.)
  • Community Volunteer Events
  • Social Events & Outings
  • Event & Venue Discounts
  • Competitive Pay
  • Stakeholders
  • 401k Dollar-for-Dollar Match up to 6% (after one year of service)
  • Business Attire Allowance
  • Annual Performance Review & Increase
  • Wellness Incentive
  • Tuition Reimbursement
  • Awards, Recognitions & Incentives
  • Free Checking & Savings Accounts
  • Discounted Employee Loan Rates
  • Kaiser and Cigna Medical & Prescription Plans
  • Dental & Vision
  • Fitness Challenges & Gym Access
  • Onsite Wellness Programs
  • Medical & Dependent Flex Spending Account
  • Life & A&D Insurance
  • Employee Assistance Program
  • Pet Insurance
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service