Mortgage Loan Officer Assistant

Howard Hanna Real Estate ServicesCleveland, OH

About The Position

Work closely with our Loan Officers to ensure a timely and accurate experience for our clients—from first time home buyers to refinancers—throughout the entire mortgage process.

Requirements

  • At least 3 years of recent experience in an operational role preferred in the residential mortgage industry – Conventional, FHA and VA.
  • Experience using Fannie Mae’s Desktop Underwriter and Freddie Mac’s Loan Prospector.
  • Excellent disposition, mindset, communication skills and work ethic.
  • Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment.
  • Strong listening, problem solving skills and out of box thinking.
  • An inherent love of and desire to serve clients and create something unique and fantastic.
  • A commitment to integrity and customer service.

Responsibilities

  • Scheduling and tracking of closing dates, contingency dates and loan lock expirations.
  • Review loan approvals and address all conditions required for underwriting and closing.
  • Order and review all necessary AUS, appraisal and title documentation, as well as all required credit and underwriting documentation.
  • Prepare and submit timely and accurate loan files to the Closing Department.
  • Use state of the art technology to manage your loan pipeline as well as conduct credit and underwriting analysis.
  • Provide world-class customer service and respectful, consultative guidance to your clients.
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