Mortgage Loan Officer Assistant

Gershman Mortgage•Lincoln, NE

5d•Onsite

About The Position

As a critical team member, you'll be a supporting force for our Loan Officers. You'll get to be a part of everything from initial communications, preparing essential updates and information to borrowers, coordinating milestone tasks, and more. Your dedication and support will contribute to an exceptional experience for borrowers.

Requirements

2+ years of loan officer support or residential title experience.
A proactive communicator, continually expanding creative ways to support others.
A lifelong learner, constantly honing your skills and staying ahead of the curve.
Strong organization skills and attention to detail.
You believe in the power of homeownership to transform lives.

Responsibilities

Complete various initial support tasks on the front-end processing side with routine precision.
Log the progression of the loan file to all appropriate team members and provide critical updates and necessary communication touchpoints.
Serve as an ongoing point of contact for borrowers, helping them collect information and complete any necessary documents throughout the loan process.
Collaborate seamlessly with the loan officer by executing a standard process customized for each borrower.
Regularly update the loan officer, processor, and operational colleagues at predesignated intervals.
Assist the Loan Officer by streamlining interactions with borrowers and prospects, automating tasks, tracking leads, creating templated communications, and ultimately supporting the growth of their origination business.
Monitor and accurately organize loan pipeline information.
Follow all Encompass Loan Origination system compliance regulations.
Maintain confidentiality measures.
Follow all SOPs correctly.