Mortgage Loan Disbursement Specialist

Arbor Financial Credit Union • Kalamazoo, MI

1d • Hybrid

About The Position

The Mortgage Loan Disbursement Specialist supports a smooth mortgage experience by reviewing closing documents, preparing loans for servicing, completing disbursement activities, and ensuring post-closing requirements are met accurately and on time. This detail-oriented position collaborates with title companies, members, and mortgage staff to maintain complete, compliant, and well-organized loan files.

Requirements

• High school diploma or equivalent
• Strong computer and application skills
• Strong oral and written communication skills
• Ability to successfully organize, prioritize, and manage multiple responsibilities
• Ability to perform repetitive, detail-oriented tasks accurately
• Strong interpersonal skills and ability to build collaborative relationships
• Professionalism in conduct, communication, and appearance
• Ability to be registered under the SAFE Act required
• Ability to be bonded

Nice To Haves

• Associates degree or equivalent combination of education/experience
• Financial services experience
• Retail mortgage lending experience
• Mortgage servicing software experience

Responsibilities

• Review and maintain mortgage closing packages.
• Prepare, transfer, and verify loan data between origination and servicing systems.
• Complete loan funding, escrow setup, PMI activation, and related transactions.
• Resolve post-closing, underwriting, documentation, and quality control items.
• Process servicing updates, construction draws, payment setup, and loan conversions.
• Collaborate with title companies, members, and mortgage staff to resolve issues efficiently.

Benefits

• Hybrid work schedule
• Paid vacation, personal, sick, holiday, volunteer & birthday time off
• 401(k) with 6% match and 4% profit-sharing contribution
• Top-notch health insurance, dental, and vision
• HSA, Flexible spending plans, life insurance, and short-term/long-term disability coverage
• Employee Assistance Program to prioritize your wellbeing
• Loan and mortgage discounts + higher rates for savings products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED