Mortgage Loan Closing Specialist

SouthState BankRemote Worker, SC
$43,468 - $69,437Remote

About The Position

The Mortgage Closing Specialist is responsible for managing all tasks and challenges within their assigned role. This includes creating and generating the Closing Disclosure, mortgage closing documents, and reviewing these documents for loan funding. The specialist ensures that all loans meet regulatory requirements and maintains compliance with SouthState Bank's Corporate Code of Conduct and Ethics, anti-money laundering guidelines, and other applicable procedures.

Requirements

  • Basic computer knowledge and the ability to learn other software utilized within the department, as well as any new software programs implemented by the Bank.
  • Working knowledge of Microsoft Outlook, Word, and Excel.
  • Maintains a professional standard when working with customers and co-workers.
  • Maintains emotional control when faced with opposition and pressure from others and/or stressful conditions.
  • Effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others.
  • Maintains a professional standard, including spelling and punctuation, when utilizing verbal or written (electronic) communication.
  • Asks questions when necessary for clarification purposes.
  • Keeps all parties accurately informed.
  • Communicates timely.
  • Maintains confidentiality where applicable.
  • Work product is thorough and accurate.
  • Is highly organized.
  • Maintains a high level of data integrity.
  • Works professionally with others.
  • Is cooperative and engaged when participating in group exercises.
  • Supports working toward common goals.
  • Able to keep up with and implement changes made at the direction of Leadership.
  • Can handle simultaneous tasks.
  • Able to adhere to specific timelines/deadlines.
  • Organizes time and resources efficiently.
  • Manages multiple tasks.
  • Meets deadlines consistently.
  • Provide a high level of service to internal and external customers.
  • High school diploma or equivalent.
  • 1 – 2 years residential mortgage lending experience.
  • Must have a secure home office environment that is free from background noise and distractions.
  • Must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred.

Nice To Haves

  • 1 - 2 years residential mortgage loan closing experience preferred, but not required.
  • Working knowledge of Encompass LOS preferred, but not required.

Responsibilities

  • Perform closing functions for government and conventional loans according to established timelines, Standard Process Flow, regulations and procedures.
  • Obtain all required information to complete the Closing Disclosure (CD).
  • Deliver the CD within required timeframes to ensure customers closing date is met.
  • Perform Mavent run, review and clear as necessary.
  • Monitor all closings for accuracy and compliance, handle cures as necessary.
  • Supports specialty products or unique scenarios.
  • Supports high levels of production.
  • Communicate with settlement agent/attorney and paralegal partners.
  • Review title requirements, exceptions, and other information obtained for accuracy, completeness, and conformance.
  • Review documentation in loan system or enter the data into the loan system.
  • Obtain additional documentation needed from all sources.
  • Prepare closing instructions and review required loan documentation and Closing Disclosure for accuracy.
  • Maintains high degree of accuracy in funding calculations.
  • Serve as a resource for other closing specialists for questions.
  • Review loan system and documentation in file returning to underwriting and processing, if applicable.
  • Maintain awareness of all legal regulations relating to closing as training becomes available.
  • Accepts and performs other duties as determined to be essential.

Benefits

  • Equal Opportunity Employer, including disabled/veterans.
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