Mortgage Loan Assistant
About The Position
Under general supervision, but following existing policies, procedures and applicable banking laws and regulations, including BSA and AML, prepares and processes all documents necessary to ensure the timely closing of all assigned conventional, FHA, and VA mortgage loans. Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. By embracing diversity, we celebrate and value differences in age, outlook, cultural background, lifestyle, and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Ranked top ten in Forbes Best Bank four years in a row. Come join our team of customer service experts today!
Requirements
- High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 7 to 11 months related experience and/or training. Or equivalent combination of education and experience.
Responsibilities
- Responsible for reviewing all assigned loan files, following investor program guidelines to ensure all appropriate documentation is complied and submitted in a timely manner.
- Regularly reviews and monitors all open assigned loan files maintaining frequent contact with the borrower(s) throughout the loan application, underwriting, and closing process. Follows-up with the appropriate party regarding all missing documentation and helps resolve discrepancies as they occur. Ensures all correspondence is appropriately documented in the mortgage loan tracking system.
- Responsible for ordering various required third party vendor documents need for pre-processing activities for new loan files, including but not limited to appraisals, title commitment, tax transcripts, flood determination, verifications of employment, and address verification.
- Regularly reviews mortgage loan documentation before submission to the processing area to ensure a complete loan file is submitted. The file is reviewed for proper documentation according to the expectations set forth by the operational department managers including but not limited to accurate completion of the loan application, corresponding income, and asset documentation.
- Serves as back up for the Receptionist performing various clerical duties including but not limited to answering incoming calls, directing customers to appropriate individual, meeting and greeting customers, and sorting incoming mail.
- Assists the Residential Lending Business Development Coordinator with marketing strategies for assigned Relationship Managers.
- Perform any other related duties as required or assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
