Mortgage Loan Assistant III

Elevations Credit Union • Broomfield, CO

5d

About The Position

The Mortgage Loan Assistant III supports the Mortgage Loan Officer and team through project management, marketing, analytical, and administrative support. The role manages mortgage loans from application through funding with minimal supervision, provides application support and phone or email coverage when the loan officer is away, and works under the supervision of the LOA Supervisor and/or another loan officer. It involves coordinating with members and internal and external mortgage professionals, communicating loan progress, supporting compliance, and helping improve procedures and workflows.

Requirements

• At least two years of mortgage experience.
• Knowledge of Fannie Mae and Freddie Mac guidelines, mortgage regulations, and TRID compliance.
• Familiarity with mortgage loan programs, structure, options, and pricing.
• Interpersonal skills including courtesy, tact, discretion, and diplomacy, with the ability to foster positive work relationships inside and outside the organization.
• A personal smartphone is required for multi-factor authentication.

Nice To Haves

• Mortgage sales experience.

Responsibilities

• Manage the mortgage loan process from application to funding as project manager with minimal supervision.
• Collaborate professionally with members, loan officers, other loan assistants, processors, underwriters, closers, title agents, and real estate professionals.
• Schedule and attend pipeline meetings for loans in process.
• Communicate loan progress to borrowers and real estate agents.
• Manage purchase contract and lock expiration dates, anticipate potential issues, alert the loan officer and processor, and assist with meeting deadlines.
• Prepare and submit appraisal reconsiderations, rapid rescore requests, and loan committee reviews with guidance from a loan officer or LOA Supervisor.
• Maintain TRID compliance when providing mortgage disclosures throughout the loan process.
• Continue developing knowledge of loan origination software, compliance requirements, credit union systems and procedures, loan structure and pricing, and underwriting guidelines.
• Develop and create best practices for standard operating procedures, workflows, and loan origination software.
• Prepare and implement marketing ideas and support to expand the loan officer’s referral partners and book of business.
• Assist mortgage operations staff as needed.
• Maintain a professional work environment and business-like appearance.
• Exemplify Elevations Credit Union’s culture and core values in workplace interactions and settings.
• Comply with applicable federal and state laws and regulations governing mortgages and the credit union, including the Bank Secrecy Act.
• Provide application information and phone or email coverage for the loan officer when they are away from the office.

Benefits

• Four weeks of paid time off for full-time employees.
• Work anniversary paid time off.
• Paid volunteer time off.
• Twelve paid holidays.
• Medical, dental, and vision plans with employer contributions to a Health Savings Account.
• Up to a 4% match on 401(k) contributions.
• Up to twelve weeks of fully paid parental leave.
• Employee Assistance Program with personalized care options for the household.
• LinkedIn Learning and career and leadership development programs.
• Job shadowing and a mentor program.
• Tuition reimbursement up to $5,250 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed