Mortgage Loan Assistant II
About The Position
The Mortgage Loan Assistant II supports the Mortgage Loan Officer by managing the smooth, timely, and compliant progression of mortgage loans from application through closing and funding. The role coordinates communication among members, realtors, loan officers, processors, underwriters, closers, title agents, and other real estate professionals while maintaining operational efficiency and regulatory compliance. It provides project management, analytical, marketing, and administrative support, and may take application information and provide phone or email coverage when the Loan Officer is unavailable, with guidance from an LOA Supervisor or designated Loan Officer. This is a full-time position of 40 hours per week. It operates in an office setting and uses standard office equipment. The position is hybrid: employees able to perform essential functions away from an Elevations location are expected to be onsite at least 50% of the time over a two-week pay period. A personal smartphone is required for multi-factor authentication. The stated hiring range is $21.44–$26.78 per hour, plus a monthly incentive; actual compensation may vary.
Requirements
- Minimum of two years of mortgage experience.
- Knowledge of Fannie Mae and Freddie Mac guidelines, mortgage regulations, and TRID compliance.
- Familiarity with mortgage loan programs, structure, options, and pricing.
- Courtesy, tact, discretion, and diplomacy, with the ability to foster positive working relationships inside and outside the organization.
- Personal smartphone required for multi-factor authentication.
Nice To Haves
- Mortgage sales experience.
Responsibilities
- Manage the mortgage loan process from application to funding, acting as project manager with minimal supervision.
- Communicate collaboratively and professionally with members, loan officers, fellow loan officer assistants, processors, underwriters, closers, title agents, and real estate professionals.
- Schedule and attend pipeline meetings for loans in process.
- Prepare and submit appraisal reconsiderations, rapid rescore requests, and loan committee reviews with guidance from a loan officer or LOA Supervisor.
- Manage critical loan dates, including TRID compliance dates, purchase contract dates, loan availability dates, appraisal consideration dates, and lock expiration dates; alert the team to approaching deadlines, anticipate challenges, and assist in meeting deadlines.
- Prepare and implement marketing ideas and support to expand loan officer referral partners and book of business.
- Take application information and provide phone or email coverage when the Loan Officer is unavailable, with guidance from an LOA Supervisor or designated Loan Officer.
Benefits
- Four weeks of paid time off for full-time employees.
- Work anniversary paid time off.
- Paid volunteer time off.
- Twelve paid holidays.
- Medical, dental, and vision plans with employer contributions to a Health Savings Account.
- Up to a 4% match on 401(k) contributions.
- Up to twelve weeks of fully paid parental leave.
- Employee Assistance Program with personalized care options for the household.
- LinkedIn Learning, career and leadership development programs, job shadowing, and a mentor program.
- Tuition reimbursement up to $5,250 per year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
