Mortgage Loan Assistant III

Elevations Credit Union•Broomfield, CO

5d•$23 - $28

About The Position

The Mortgage Loan Assistant III supports the Mortgage Loan Officer and team through project management, marketing, analytical, and administrative assistance. The role manages the mortgage loan process from application to funding with minimal supervision, takes application information, and provides phone and email coverage when the loan officer is away, with supervision from the LOA Supervisor and/or another loan officer. The position collaborates with members and mortgage professionals, communicates loan progress, monitors deadlines, and helps maintain disclosure compliance. It also contributes to process improvements, marketing efforts, and the development of knowledge about mortgage systems, regulations, loan products, pricing, and underwriting guidelines.

Requirements

At least two years of mortgage experience.
Knowledge of Fannie Mae and Freddie Mac guidelines, mortgage regulations, and TRID compliance.
Familiarity with mortgage loan programs, structures, options, and pricing.
Ability to foster positive work relationships with people inside and outside the organization, using courtesy, tact, discretion, and diplomacy.
A personal smartphone is required for multi-factor authentication.
Ability to perform the physical requirements described: frequent sitting and hand use, occasional walking and exertion of up to 10 pounds, and constant hearing and frequent talking.

Nice To Haves

Mortgage sales experience.

Responsibilities

Manage the mortgage loan process from application to funding as a project manager, with minimal supervision.
Take application information and provide phone and email coverage for the loan officer when they are away from the office, with supervision.
Work collaboratively and professionally with members, loan officers, other LOAs, processors, underwriters, closers, title agents, and real estate professionals.
Schedule and attend pipeline meetings for loans in process.
Communicate loan progress to borrowers and real estate agents.
Manage purchase contract and rate-lock expiration dates, anticipate concerns, alert the loan officer and processor, and assist with meeting deadlines.
Prepare and submit appraisal reconsiderations, rapid rescore requests, and loan committee reviews with guidance from the loan officer or LOA Supervisor.
Maintain TRID compliance when providing mortgage disclosures throughout the loan process.
Develop knowledge of loan origination software, compliance requirements, ECU systems and procedures, loan structures and pricing, and underwriting guidelines.
Develop and create best practices for standard operating procedures, workflows, and loan origination software.
Prepare and implement marketing ideas and provide support to expand the loan officer’s referral partners and book of business.
Assist mortgage operations staff as needed.
Maintain a professional work environment and business-like appearance.
Exemplify Elevations Credit Union’s culture and core values in workplace interactions and settings.
Comply with applicable federal and state laws and regulations governing mortgages and the credit union, including the Bank Secrecy Act.

Benefits

Four weeks of paid time off for full-time employees.
Work anniversary paid time off.
Paid volunteer time off.
Twelve paid holidays.
Medical, dental, and vision plans with employer contributions to a Health Savings Account.
Up to a 4% match on 401(k) contributions.
Up to twelve weeks of fully paid parental leave.
Employee Assistance Program with personalized care options for the employee’s household.
LinkedIn Learning, career and leadership development programs, job shadowing, and a mentor program.
Tuition reimbursement up to $5,250 per year.
Monthly incentive.