Mortgage Field Services Coordinator
FAR Inspections•St. Louis, MO
•$50,000 - $50,000•Remote
About The Position
FAR Inspections is hiring an Inspector Coordinator to support a roster of independent inspectors working mortgage field service orders across the country. The Inspector Coordinator keeps that flow moving for an assigned territory. When a homeowner falls behind on a mortgage, the loan servicer needs confirmation that the property is still occupied. Independent inspectors visit the address, document what they find, and submit a report. National field service companies route those orders to inspection providers like us, and we route the work out to inspectors in the field.
Requirements
- Above average proficiency in Microsoft Excel (sorts, filters, lookups, basic formulas).
- Demonstrated track record of picking up new software quickly (InspectorADE, Forms.com, client portals, Slack, Outlook).
- Strong written communication skills.
- Ability to track a high volume of open items without missing details.
- Calm, professional manner when workload spikes or unexpected issues arise.
- Reliable home internet and a quiet space to work from.
Nice To Haves
- Two or more years in a coordinator, dispatch, or operations role supporting independent contractors, field workers, or vendors.
- Experience in property management or leasing, insurance adjuster dispatch or claims coordination, disaster restoration coordination, staffing agency coordination, real estate transaction coordination, or restaurant or hotel operations.
- Prior mortgage field services experience.
Responsibilities
- Watch open orders and identify ones at risk of going late.
- Communicate with inspectors via Slack to pull status updates, answer questions, and confirm completion.
- Respond to client emails requesting updates on specific orders.
- Assign work to backup inspectors when an inspector cannot complete an order in their assigned area.
- Assist inspectors via phone calls who encounter issues in the field.
- Keep records updated in systems as work moves through the pipeline.
Benefits
- Paid time off
- Health insurance is not provided.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
