Mortgage Customer Service Representative

TEKsystems • Englewood, CO

1d • Onsite

About The Position

Support homeowners with account-related questions, focusing on first-call resolution and customer care. Join a stable team with long-term growth potential. This is a Contract to Hire position based out of Englewood, CO. The company is a long-standing company with a people-first culture and a clear path for growth and internal advancement. Onsite perks, free parking, and tenure-based rewards are offered.

Requirements

• 1+ year of customer service or contact center experience
• Comfortable discussing payments with customers
• Strong communication skills

Responsibilities

• Support homeowners with account-related questions
• Focus on first-call resolution and customer care

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees