Svc. Tech

AIR ACADEMY•Colorado Springs, CO

6d•$23 - $30•Onsite

About The Position

Looking for an opportunity with an amazing company? Air Academy Credit Union (AACU) has been recognized as a Gazette's Best Workplace since 2017! We are searching for a Mortgage Coordinator/ Post Closer/Servicing Tech to work at our Corporate Headquarters in Colorado Springs, Colorado. Our Mortgage Division is a close-knit group who work hard to meet monthly goals and, in doing so, has a huge impact on the credit union’s bottom line. To be successful on this team, we are looking for a person who works well under pressure, has strong communication skills, and enjoys helping credit union members with their mortgage needs. In joining this great team, you will work hard but also play hard and grow the team’s camaraderie. The Mortgage Division is the place to grow your knowledge and skills as part of the AACU family.

Requirements

The ability to communicate effectively with internal and external audiences through both verbal and written communication.
Able to multi-task and perform assignments in a fast-paced, high-volume environment with impeccable attention to detail.

Nice To Haves

One year experience in mortgage loans is preferred.

Responsibilities

Answers mortgage servicing hotline. Returns or forwards member inquiry calls as appropriate. Research and answers member inquiries regarding mortgage payments, balances, escrow management, servicing releases.
Responsible for putting together the credit package to send to the investor and/or sub-servicer and ensures that the loan files are completed.
Follow-up with investors ensuring all final purchase conditions have been met and clear conditions on suspended files with investors by due date to avoid penalties.
Submits VA and FHA files for insuring according to applicable guidelines
Responsible for transmitting upfront MIP and funding fees for FHA and VA loans respectively in a timely manner to avoid late fees and reconciling with accounting.
Ensures MI is activated in a timely manner.
If first payments come to us, tracks, and collects the payments from borrowers and if MIP is collected, ensures that the premium is forwarded to the mortgage insurance company.