Mortgage Closing Specialist

NBT Bancorp•Norwich, NY

1d•$20 - $27

About The Position

Responsible for the daily closing and funding operations functions, including but not limited to: preparing approved loans for closing, coordinating scheduling with closing agents, generating, reviewing and validating loan documents, collecting and tracking pre -closing documentation, coordinating loan funding, escrow set-up and communicating information timely and effectively to internal and external customers. Must maintain a working knowledge of all mortgage products that are offered; to include both portfolio and investor products. Working knowledge of the legal and regulatory, as well as, timing and content requirements of the documents, by product, is essential.

Requirements

2 years of banking or lending experience preferred
2 years in a professional work environment required, preferably within a bank, financial institution, or law office
Basic knowledge of consumer, real estate or mortgage products and workflows preferred, but not required
Strong computer proficiency – i.e. Microsoft Word, Excel and the Internet
Strong written and oral communication skills
Strong organization skills
Strong customer service skills
Ability to multi-task on numerous tasks simultaneously

Responsibilities

Prepare, balance and disclose the initial and final closing disclosures and documentation. Ensuring close attention to compliance and regulatory requirements; adhering to established timing requirements.
Perform outreach to homeowner’s insurance agents to ensure that appropriate coverage is in effect for the closing date. Generate accurate and complete closing document packages for the closing agents, ensuring that all appropriate documents, by product, are included.
Ensure timely receipt of satisfactory verifications (employment and income) prior to closing document generation. Work closely with the Loan Processing Specialist and/or Underwriter to update the file in a timely manner (as may be appropriate).
Engage closing agents to expedite the scheduling of closings within established departmental service level expectations.
Answer internal and external customer inquiries on a routine and timely basis. Provide superior customer service and professional communication. Maintain a positive attitude and work as a team player with management, co-workers, and others.
Other duties as assigned.

Benefits

Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
Parental Leave : Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage : Ensuring your overall health and well-being.
Flexible Spending Accounts : For healthcare and dependent care expenses.
Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits : Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance : Supporting your growing family.
Tuition Reimbursement : Invest in your education and career growth.
Employee Assistance Program (EAP) : Access to support and resources.
Pet Insurance : For all your furry friends.
Financial and Banking Services : Various banking services benefits and financial planning assistance.
Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
Paid Sick and Safe Leave : For your health and safety.