Mortgage Banker

First Citizens Bank•Columbia, SC

About The Position

This position sells and services mortgage loans for the Bank. The Mortgage Banker builds a high-quality pipeline of residential mortgage loan applications through sales techniques, responsive client service, and relationships with referral sources. The role prequalifies applicants by evaluating their financial positions and recommending appropriate products, and supports efficient processing by submitting accurate, complete loan packages that meet investor and company requirements. The Mortgage Banker works with processing partners to manage loans through the process, provide client updates, and answer inquiries while upholding service and quality standards.

Requirements

  • Bachelor's degree and 2 years of experience, or a high school diploma or GED/equivalent and 6 years of experience as a Mortgage Loan Originator.
  • Complete federal registration and annual renewal as required by the SAFE Act.
  • Possess a valid driver's license.
  • Position-specific skills: effective in public settings, builds productive relationships, business development, and customer experience management.
  • Frequent driving to other offices and bank customers is required; a bank car is not provided.

Responsibilities

  • Accomplish mortgage loan production goals through sales calls, presentations, networking, and other sales techniques.
  • Use referral sources to create sales opportunities and strengthen relationships with bank partners and other parties involved in the referral process.
  • Interview applicants to assess their needs, evaluate their financial positions, and identify appropriate mortgage products.
  • Prequalify applicants, obtain required documents, and prepare and submit complete, detailed loan applications.
  • Manage the progression of loans through the loan process and ensure compliance with regulatory and corporate guidelines.
  • Work with processing support to follow up on required conditions or stipulations under investor and company requirements.
  • Provide clients with loan updates and respond to their inquiries while upholding quality and service standards.
  • Build rapport with clients to identify business needs and leverage sales opportunities.
  • Build and maintain a strong network of internal and external referral sources.

Benefits

  • A competitive, thoughtfully designed benefits program intended to meet associates' needs.
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