Morgue Attendant

Mass General Brigham•Boston, MA

7d•Onsite

About The Position

Performs Morgue reconciliation and general support tasks necessary for ensuring the continuity of the Morgue operations. Maintains Morgue equipment and facilities. Liaises with internal and external stakeholders regarding decedent remains, decedent affairs, and the Morgue process. Under the direction of the supervisor, performs other support tasks as needed. Demonstrates excellent communication skills and can communicate with a variety of people in a direct, personable, and articulate manner. The hospital's Morgue has a capacity of 25 and receives approximately 1,450 adult and perinatal deaths annually.

Requirements

High School Diploma or Equivalent required
Must be comfortable working around deceased individuals in a respectful and compassionate manner.
Ability to lift, pull, and push substantial weight in a temperature-controlled Morgue setting.
Must be comfortable and compassionate when communicating with individuals who are grieving the loss of a loved one.
Must demonstrate strong communication and interpersonal skills to foster collaboration with both internal and external stakeholders.
Must consistently maintain a professional demeanor and conduct.
Must be highly detail-oriented, with strong organizational and time management skills and the ability to multitask effectively.
Mortuary or Decedent Affairs experience 1-2 years preferred

Nice To Haves

Associate's Degree Biology preferred
Associate's Degree Health Sciences preferred
Associate's Degree Related Field of Study preferred
Bachelor's Degree Health Sciences preferred
Bachelor's Degree Biology preferred
Bachelor's Degree Related Field of Study preferred
A degree in Funeral Directing is preferred.

Responsibilities

Functions as a resource and primary liaison on the decedent care and postmortem workflow.
Collaborates effectively with internal and external stakeholders, providing support and triaging as needed.
Responds to inquiries from family members.
Facilitates receipt and release of decedents and specimens in the Morgue, including hospital inpatients, outpatients, private autopsy requests, contracted hospitals, funeral homes, New England Donor Services, Office of the Chief Medical Examiner, and applicable surgical specimens.
Ensures proper identification and management of decedent remains, maintaining continuity of postmortem care and comprehensive tracking documentation.
Performs additional care tasks as needed, including inventorying belongings and facilitating the movement of remains within the Morgue and Autopsy spaces.
Demonstrates the ability to accurately review, interpret, and manage documentation related to deceased individuals.
Ensures all documentation is organized.
Ensures the Morgue spaces and equipment are consistently maintained, cleaned, disinfected, organized, tidy, and properly stocked.
Complies with relevant state and federal laws and regulations, and established hospital and departmental policies, procedures, and objectives, including the areas of quality assurance, safety, environmental affairs, and infection control.
Sustaining a high level of awareness of numerous discrepancies related to the decedent care process and following up accordingly.