Monitoring Specialist

Spartan X

6h

About The Position

SpartanX is seeking an experienced, detail-oriented Monitoring Specialist to support residential solar system performance, activation, funding, and project closeout. The role monitors solar systems, identifies performance issues, manages post-installation workflows, and helps projects progress from installation through activation, funding, and completion. The specialist uses Tesla, Qcells, and Enphase monitoring platforms and manages multiple projects while maintaining accuracy and consistent follow-through.

The position also supports project closeout, documentation review, activation milestone submissions through Palmetto/Lightreach, funding workflows, utility interconnection tracking, and coordination across operational departments. The role provides status reporting and helps resolve issues affecting customer experience and project completion.

Requirements

• Residential solar operations experience.
• Hands-on experience with Tesla, Qcells, and Enphase monitoring platforms.
• Strong understanding of residential solar system performance and monitoring workflows.
• Experience managing post-installation job closeout processes.
• Familiarity with solar project funding requirements and milestones.
• Experience with PPAs and Lightreach.
• Ability to identify and troubleshoot solar monitoring issues.
• Strong attention to detail and organizational skills.
• Ability to manage multiple projects and competing deadlines.
• Strong written and verbal communication skills.
• Experience using CRM, project management, and operational tracking systems.
• Ability to work independently while coordinating effectively across multiple departments.

Nice To Haves

• Experience with utility interconnection processes.
• Familiarity with AHJ requirements and Permission to Operate (PTO).
• Experience coordinating utility-related activation requirements.
• Background in solar asset management or operations support.

Responsibilities

• Monitor residential solar system performance using Tesla, Qcells, and Enphase platforms.
• Build and review solar system arrays within monitoring platforms.
• Identify system performance concerns, communication failures, and monitoring discrepancies.
• Troubleshoot monitoring issues and escalate technical concerns to appropriate teams.
• Track system performance and activation status, maintain accurate monitoring records, and update unresolved issues.
• Manage post-installation job closeout processes and review project documentation for accuracy and completeness.
• Submit activation milestones through Palmetto/Lightreach and track activation requirements and outstanding milestones.
• Coordinate with internal departments to resolve issues preventing activation or closeout.
• Ensure project records accurately reflect activation and completion status.
• Support solar project funding workflows by verifying milestones and documentation, monitoring outstanding requirements, and following up on incomplete items.
• Work with internal teams to address issues affecting project funding and support projects involving PPAs and Lightreach.
• Track utility interconnection requirements and project progress, and coordinate on Permission to Operate (PTO) and activation-related issues.
• Collaborate with Installation, Service, Interconnection, Customer Experience, and Finance teams.
• Maintain accurate project information in company systems and track outstanding monitoring, activation, funding, and closeout requirements.
• Identify delays and proactively communicate issues affecting project completion.
• Provide regular reporting on system status, activation progress, and outstanding project requirements.
• Support timely resolution of issues affecting customer experience and project completion.

Benefits

• Opportunities for advancement within a growing solar organization.
• Collaborative environment working across multiple operational departments.
• Ongoing training and professional development.
• Opportunity to directly impact system performance, project activation, and operational success.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed