Monitoring, Evaluation & Learning Manager

Seattle Social Housing Developer•Seattle, WA

About The Position

The Monitoring, Evaluation & Learning Manager is a foundational, part-time role responsible for building SSHD's learning and evaluation capacity as the agency grows. This position will serve as SSHD's primary point of contact for external research and evaluation partners, such as university-based research teams, and will manage the broader data infrastructure needed to support ongoing evaluation, surveys, and organizational learning. This role is responsible for establishing sound data governance, privacy, and confidentiality practices; coordinating research activities and data requests across internal and external stakeholders; and designing internal evaluation processes that help SSHD understand and improve the effectiveness of its programs. The person in this role will work independently, with the flexibility and judgment to manage a new function with limited day-to-day oversight. This is currently a part-time position. As SSHD matures and the volume of research, evaluation, and data work grows, there is an expectation that this role and the learning and evaluation function more broadly will expand over time.

Requirements

Demonstrated experience managing organizational data systems, including data privacy, confidentiality, and security best practices.
Experience designing and/or leading program evaluation, applied research, or learning agendas, ideally within nonprofit, public sector, or housing contexts.
Ability to serve as a primary point of contact for external research partners, managing timelines, deliverables, and communication.
Ability to work independently with minimal oversight, exercising sound judgment on data governance and evaluation matters.
Experience helping build or scale a new function, program, or department, including establishing workflows and documentation from the ground up.
Ability to translate complex data and evaluation findings into clear, actionable insights for varied audiences, including board members, staff, and residents.
Proficiency with data management, survey, and analysis tools (e.g., Excel, survey platforms, data visualization software).
Demonstrated ability to handle sensitive resident and organizational data with discretion and sound judgment.
Familiarity with human-subjects research requirements, IRB processes, and data use agreements sufficient to coordinate SSHD's role in externally partnered research.
Bachelor's degree in a relevant field (e.g., public policy, social work, statistics, data science) or an equivalent combination of education and professional experience.
Minimum of five (5) years of experience in program evaluation, applied research, data management, or a related field.
Demonstrated experience managing data governance, privacy, or confidentiality protocols.
Experience coordinating with external research partners, academic institutions, or similar collaborators.
Experience working independently and managing multiple priorities in a small or growing organization.
Must pass a background check.
Ability to work occasional flexible hours to coordinate with research partners and internal stakeholders.
Must reside in King County; may not reside in any Seattle Social Housing Developer property.

Nice To Haves

Master's degree in public policy, social work, statistics, data science, or a related field.
Experience working in affordable housing, social housing, or public sector settings.
Experience building or growing a learning & evaluation or data function within a growing organization.
Familiarity with survey research methods and strategies for mitigating survey burden.
Experience with IRB processes or academic research partnerships.
Familiarity with Washington State or federal data privacy requirements.

Responsibilities

Serve as SSHD's primary point of contact for external research and evaluation partners, including university-based research teams, coordinating data requests, timelines, and deliverables.
Develop and maintain SSHD's data infrastructure, including systems for organizing, storing, and securing programmatic, resident, and organizational data.
Establish and oversee data governance protocols, including privacy and confidentiality safeguards for resident and organizational data.
Ensure data-sharing and research activities comply with applicable privacy and confidentiality requirements, coordinating with research partners and legal counsel as needed.
Negotiate and maintain Data Use Agreements and data-sharing agreements with external research partners, covering administrative, survey, and application data.
Coordinate SSHD's role in human-subjects review, informed consent, and IRB processes for research conducted in partnership with external institutions.
Vet and fulfill external requests for sensitive data (e.g., applicant or resident contact information) against SSHD's privacy commitments, escalating as needed.
Design and lead internal evaluation efforts to assess program outcomes and effectiveness across SSHD's operations.
Coordinate research activities with external partners, including survey design, data collection, and reporting, while working to mitigate survey burden on residents and staff.
Translate evaluation findings and data insights into clear, actionable recommendations for program and policy improvement.
Build internal learning practices, such as regular reporting, feedback loops, and data-informed decision-making processes.
Help design and stand up SSHD's learning and evaluation function, including workflows, tools, and documentation, as the organization grows.
Work independently to manage day-to-day responsibilities, exercising sound judgment in a part-time capacity with limited supervision.
Identify opportunities to scale the learning and evaluation function as SSHD's data, research, and evaluation needs expand over time.
Coordinate research partners' access to internal meetings, events, and community introductions, in partnership with the Resident Liaison and Operations team.