Tujunga CA

JOYOUS VENTURES LLC•Los Angeles, CA

11h•$19 - $20•Onsite

About The Position

Joyous Ventures is seeking a compassionate and dedicated Monitor to provide direct support to residents experiencing homelessness or crisis while ensuring their rights are respected in a safe, secure environment. The role maintains a safe, respectful, and dignified setting for participants and staff. It is a fast-paced, client-facing position requiring patience, empathy, and a commitment to working with people impacted by homelessness, mental illness, substance use, and trauma. The Monitor works in a collaborative team setting and supports residents through consistent enforcement of program rules, conflict prevention and de-escalation, emergency response, security monitoring, and timely incident documentation. The position is part-time, scheduled for the swing shift from 3:00 p.m. to 11:30 p.m. on Saturdays and Sundays, in Tujunga, California.

Requirements

At least 1 year of experience; experience in a homeless shelter or related setting is preferred.
Ability to think clearly and act decisively under pressure.
Commitment to fairness, prevention, and de-escalation.
Basic computer skills for incident reporting and navigating camera systems.
Food Handler Certification.
BLS/CPR Certification.

Nice To Haves

Experience in human services is strongly preferred.
Experience in a homeless shelter or related setting is preferred.

Responsibilities

Enforce Joyous Ventures’ rules and regulations consistently.
Uphold policies regarding alcohol and drug use, harassment, and participant conduct.
Respond promptly to emergencies or incidents, including theft, accidents, and medical needs.
Treat all participants with dignity, fairness, and respect.
De-escalate conflicts with support from the Program Manager and Clinical Social Worker.
Support conflict-prevention and risk-reduction strategies.
Manage emergency situations, including contacting law enforcement when necessary.
Participate in trainings on trauma-informed care, racial and gender sensitivity, homelessness, and safeguarding.
Monitor security cameras to support ongoing safety.
Complete accurate and timely incident reports.
Change locks and manage key systems as needed.