Monitor

FAMILY & CHILDRENS CENTER•Winona, MN

19h•Onsite

About The Position

This position will be under the direct supervision of the Program Supervisor. The Monitor is directly responsible for monitoring the families’ adherence to the rules and procedures of the visitation program and maintaining safety for all families. Monitors will track juvenile and adults clients by phone, unannounced face to face visits, or other assigned means. Monitors will be expected to work night, weekend, and some holiday hours as well as some day time hours, and complete assigned documentation of conducted services. This position includes direct observation of urine drug testing. Staff must be the same gender as the client they observe to ensure privacy and program compliance. At this time, we have a greater need for male staff to meet client testing requirements, but encourage applicants of all genders to apply. This position typically starts at the mid wage range which can vary based on education and experience.

Requirements

High School diploma or GED required.
Monitors MUST be 20 years of age or older and have a valid driver’s license.
Ability to work effectively and non-defensively with a variety of personalities.
Awareness of and sensitivity to the diversity of clients, co- workers, and other persons in the performance of the job duties.
Microsoft Word and Email

Nice To Haves

A bachelor’s degree or associates degree in human services or a related field (pursing degree is acceptable).
Relevant experience may compensate for education.
Training or experience working with domestic violence cases and child protection cases.
Flexibility to work evenings, weekends and some holidays.

Responsibilities

Transportation of children to and from visits in accordance with applicable laws & agency policies as required for case.
Supervising visits between non-custodial parents and their children.
Maintain a high level of safety for all visits.
Report any alleged or suspected child abuse and/or neglect in accordance with program policies.
Effective communication with all visit participants and involved parties.
Ability to intervene or end visits if parent’s behavior is deemed inappropriate.
Ensure participants are following the rules of the visits.
Communicate any concerns with the case manager and supervisor.
Follow all policies and procedures required by the program to safely supervise visits and/or exchanges.
Complete face to face or phone checks of clients in their home, community, or school setting as scheduled.
Perform Breathalyzer Test and Urine Analysis as directed by supervisor.
Complete documentation of performed services and submit within the expect timeframe.
Participate in all required trainings set forth by the program for all services provided, such as monitoring, tracking, testing, etc.
Maintain regular and reliable level of attendance and timeliness necessary to perform job responsibilities, including regularly attending staff meetings.
Perform all other duties as deemed necessary by supervisor to effectively fulfill job responsibilities.