North Hollywood

JOYOUS VENTURES LLC•Los Angeles, CA

8d•$19 - $20•Onsite

About The Position

At Joyous Ventures, we provide immediate and compassionate support to individuals and families experiencing homelessness or crisis. Our services are delivered by a dedicated Social Services Team that helps participants navigate complex systems and access vital resources. We assist participants with: Healthcare access—including identifying a medical home, dental care, and wellness programs Linkages to mental health and substance use services Benefit enrollment—including health insurance and income support In-house mental health counseling, therapy, and support groups addressing emotional well-being and relationship challenges Life skills development to foster independence Community reintegration through social activities, resource connections, and community engagement Transportation and accompaniment services Other essential services to promote housing stability These services are critical to enhancing the well-being, dignity, and empowerment of individuals in our care. Joyous Ventures plays a vital role in addressing social, economic, and health-related challenges—ultimately contributing to the strength and resilience of the community. Join Our Team: Monitor We are seeking a compassionate and dedicated Monitor to join our mission-driven team. In this role, you’ll provide direct support to residents while ensuring their rights are respected and upheld in a safe and secure environment. This position offers an opportunity to make a meaningful impact in the lives of individuals and families experiencing homelessness—all within a collaborative and supportive team setting.

Requirements

Minimum 1 year of experience, preferably in a homeless shelter or related setting
Ability to think clearly and act decisively under pressure
Commitment to fairness, prevention, and de-escalation
Basic computer skills (for incident reporting and camera system navigation)
Food Handler Certification
BLS/CPR Certification

Nice To Haves

Experience in human services strongly preferred

Responsibilities

Enforce Joyous Ventures’ rules and regulations consistently
Uphold policies around alcohol/drug use, harassment, and participant conduct
Respond promptly to emergencies or incidents (e.g., theft, accidents, medical needs)
Treat all participants with dignity, fairness, and respect
De-escalate conflicts with support from the Program Manager and Clinical Social Worker
Support conflict prevention and risk-reduction strategies
Manage emergency situations, including contacting law enforcement when necessary
Participate in trainings on trauma-informed care, racial and gender sensitivity, homelessness, and safeguarding
Monitor security cameras to ensure ongoing safety
Complete accurate, timely incident reports
Change locks and manage key systems as needed