Monitor Technician & Unit Secretary

Sutter Health•Novato, CA

About The Position

Provides clerical support to an assigned nursing unit and physician staff as part of a customer-focused, service-oriented team in a confidential environment. The position is trained and/or certified in basic cardiac monitoring and continuously observes department cardiac rhythms, reporting changes to appropriate health care staff. Responsibilities also include chart management, data collection, forms management, order and results processing, admissions, discharges, transfers, and departmental communication. The role follows applicable regulations, codes, policies, and procedures to protect privacy and safety. The position provides administrative support, coordinates patient-care activities, manages communications and records, and assists staff with electronic medical records and other systems. Monitor services include generating, reading, and interpreting monitor strips and communicating rhythm changes according to policy. The role also supports a safe work environment, maintains equipment and supplies, and complies with patient privacy and continuing education requirements. This is a per diem/casual position with a varied schedule and variable days, including one weekend shift per month. The pay range is $37.10 to $51.94 per hour; the applicable range may vary by work location. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or GED.
BLS-Basic Life Support Healthcare Provider certification within 30 days.
EKG certification within 30 days, or CCT (CCI) certification within 30 days, or CRAT (CCI) certification within 30 days, subject to department-specific requirements.
One year of recent relevant experience.
Knowledge of basic patient-care skills, medical terminology, views, and equipment.
Ability to recognize an emergency situation and take appropriate action.
Written and verbal communication skills for communicating with team members, supervisors, patients, and other personnel.
Advanced knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook), electronic health records, EPIC, and related information systems.
Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
Ability to prioritize assignments and work within standardized policies and procedures to meet objectives and deadlines.
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to protect the privacy of each patient's protected health information.
Ability to build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.
For SSRRH SEIU represented staff, EKG certification is not required, but employees must demonstrate understanding of the heart's electrical system and accurate differentiation of EKG rhythms to the competency level of recognized certification.
For MMC, EKG certification is required upon hire.
For SLH SEIU represented staff, EKG, CCT, or CRAT certification is not required, but employees must demonstrate understanding of the heart's electrical system and accurate differentiation of EKG rhythms to the competency level of recognized certification.

Responsibilities

Perform specialized clerical and administrative tasks, establish work priorities, and prepare documents such as letters, memorandums, manuals, and reports.
Coordinate the flow and timing of patient-care activities and procedures for the unit or department; assist with admissions, discharges, and transfers.
Receive and screen calls, messages, mail, email communications, and visitors.
Compile charts by collecting orders, test results, labs, reports, and clearances, and scan information into the electronic health record.
Coordinate meetings and provide logistical support, including equipment and scheduling; prepare meeting notices, agendas, and minutes.
Manage calendars and departmental schedules, coordinate activities, and prepare for meetings and events.
Prepare reports, summaries, or replies to inquiries using relevant information from a variety of sources.
Maintain databases and perform information-management functions, including data entry and auditing.
Assist department staff with the electronic medical record and other systems, and serve as a resource for computer-related issues as needed.
Generate, read, and interpret monitor strip print-outs based on patient needs and rhythm changes.
Communicate cardiac rhythm changes or dysrhythmias to the appropriate health care team member according to policy and procedure.
Complete routine and priority tasks within established departmental time frames.
Maintain monitoring equipment and understand procedures and treatments performed by physicians.
Mentor and foster a constructive environment that helps students and new nursing professionals build confidence in their skills, knowledge, and abilities.
Maintain a clean, neat, and safe work environment; inventory and order accessories and supplies to maintain established stock levels.
Transport or arrange transportation of supplies and equipment between units or departments as needed.
Inspect equipment and arrange repairs; monitor costs and replacement needs.
Protect patient protected health information from accidental, intentional, or inappropriate disclosure.
Perform duties in compliance with department standards, policies, procedures, and applicable local, state, and federal requirements.
Complete mandated continuing education requirements.