About The Position

The Monitor Secretary functions as the department receptionist by answering calls, observing cardiac screens, and assisting with the administrative requirements for admitting and discharging patients. The role uses effective verbal and non-verbal communication to support customer satisfaction and a positive work environment, and works within an interdisciplinary team to promote optimal patient outcomes. The position is part-time, 12 hours on days, from 7:00 AM to 7:30 PM, and is union and non-exempt.

Requirements

  • High school diploma or equivalent.
  • Basic Life Support certification.
  • Arrhythmia Certificate.

Nice To Haves

  • A minimum of one year of secretarial experience in an acute care hospital setting is preferred.

Responsibilities

  • Assist with patient transportation and discharge, and perform other indirect patient care duties as appropriate.
  • Interpret cardiac rhythms, consult appropriate resources on borderline cases, and immediately communicate and document significant rhythm changes to the RN.
  • Run cardiac rhythm strips according to unit routine, as needed, and in emergencies.
  • Use the hospital charge system correctly and help identify nursing charges.
  • Promote unity and teamwork by maintaining a positive attitude and positive working relationships with coworkers.
  • Organize and prioritize workflow while maintaining a quiet, clean, and professional environment; maintain unit supplies, forms, and manuals.
  • Perform receptionist functions, answer telephone lines and patient calls promptly and politely, and take accurate messages as appropriate.
  • Monitor current census, maintain accurate admission, transfer, and discharge documentation, and communicate changes promptly.
  • Understand and participate in the organization-wide Performance Improvement Program, including orientation, education, quality control, performance improvement, and quality planning activities.
  • Use the computer system for order entry and to help the health team obtain information; print reports as required.
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