0000001346.Monitor Dispatcher.Cccs-Building Security

Dallas County • Dallas, TX

8d • Onsite

About The Position

Monitors alarm panels for Fire and Intrusion on County properties, dispatches Security Department personnel, answers phone calls, monitors security cameras.

Requirements

• Graduation from an accredited high school/GED Program.
• Four (4) years of public service or work-related experience or 60 (sixty) college hours from an accredited college or university, or a combination of the two.
• Must be 21 years of age and meet the minimum mental and physical standards.
• Knowledge and proficiency in basic computer use, and the use of Microsoft Office software.
• Mandatory physical and psychological exam.
• Mandatory drug testing prior to employment, and will be subject to random, unannounced drug and/or alcohol testing during employment.
• Willingness and ability to work shift work, on any shift assigned.
• Ability to maintain confidentiality with sensitive information and documents.
• Ability to work under stress in emergency situations.
• Ability to work with both peers and outside Fire, Law Enforcement and Public Service entities.
• Binocular vision, correctable to 20/30.
• Able to discriminate between standard colors.
• Capable of hearing ordinary conversation at ten feet, with each ear.
• The use of hearing aid is permissible.
• May require prolonged sitting.

Responsibilities

• Multi-tasking the monitoring of fire and intrusion alarm systems, security video cameras, and other computer and alarm equipment and maintaining radio communication with DCSD Security personnel and/or others regarding security emergencies, general calls for service, maintenance, etc. on a constant basis.
• Answers phones and communicates with related staff, citizens, and employees. As events occur, dispatch appropriate personnel and others to respond to routine, emergency and facilities or maintenance problems.
• Inform key DCSD Command staff and / or supervisory personnel of emergency or potential emergency situations. Maintain various logs of incidents, communications and phone calls as appropriate.
• Completes informational reports via the DCSD Records Management and Incident Reporting system as required or appropriate.
• Operates as dispatch for Facilities and Maintenance after hours and on weekends.
• Maintains the department lost and found and evidence storage unit, stores confiscated items and contraband; maintains documents and related logs.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED