Monetization Operations Analyst

Stripe•Seattle, WA

3d•$152,069 - $199,200•Hybrid

About The Position

Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Requirements

Bachelor's degree or foreign equivalent in Finance, Business, Information Management, or a related field.
4 years of Client-facing experience in customer success, consulting, financial services, account management, or technical product sales.
3 years experience in tracing process impacts from situation to end customers & business financial outcomes.
3 years experience in the payment industry.
3 years experience with GSuite and Excel.
3 years experience working with large data sets.
3 years experience with SQL.
3 years experience in project management or consulting.
3 years experience in Data Modeling.
3 years experience influencing business decisions by creating high quality presentations and documentations using PowerPoint.
3 years experience in digital workflow design, focusing on improving efficiency and user experience across organizational tools.
3 years experience in Dashboard Design and Data Visualization using Tableau.
3 years experience using data visualization tools including creating dashboards in Hubble to track KPIs and operational performance.
3 years experience in Forecast Modeling.

Responsibilities

Develop and manage scalable billing and collection processes for complex user agreements and new business operations.
Build scalable and auditable onboarding processes for new and existing users.
Onboard sold custom contracts into our billing systems.
Work with legal contracts using strong attention to detail.
Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.
Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections.
Advocate for the customer to internal stakeholders.
Share system feedback and insights to Sales, Product Management, Engineering, Support and Legal on innovation and improvement needed to optimize the Stripe user experience.
Help scope, build, and deliver continuous process improvements that enhance operations.