About The Position
Bracco Diagnostics Inc. is a subsidiary of Bracco Imaging, part of the Bracco Group, specializing in the clinical development, marketing, and sales of diagnostic contrast imaging agents. The company primarily markets its products to hospitals throughout the United States and is committed to the discovery, development, manufacturing, and marketing of imaging agents and solutions that enhance diagnostic efficacy, patient safety, and cost-effectiveness. This role is responsible for delivering customer support and education for Nuclear Medicine and PET users, ensuring high satisfaction. It also provides comprehensive assistance to prospective and current CardioGen-82 customers, including Cardiac PET presentations, radiation safety guidance, training, and ongoing education.
Requirements
- BS/BA preferred
- Minimum 3 years experience in nuclear cardiology imaging
- Nuclear Medicine certification required through NMTBC and/or ARRT (N).
- Must be a licensed driver without restrictions and able to drive a car.
- Candidates have to comply with all credentialing obligations, including a 10-panel drug screen, in order to have access to the medical facilities conducting business with Bracco.
- Notwithstanding the foregoing, where permitted by applicable law, all candidates must have received or be willing to receive the COVID-19 vaccine by date of hire.
- Functional and Technical expertise in Nuclear Medicine Imaging
- Teamwork
- Excellent computer skills
- Strong oral and written communication skills
- Accountability
- Ownership
- Adhere to the Bracco’s core values, including: Passion: Connecting People and Networking; Be Yourself Extraordinary: Leading People and Delegation; Courage Continuous Evolution: Insight and Learning Agility; Digital and Technology Orientation Sustainability: Long-Term Value Creation; Accountability
Nice To Haves
- Experience with cardiac PET preferred
- Experience with cardiac PET installations, applications, and/or troubleshooting preferred
Responsibilities
- Provide full support for prospective and current CardioGen-82 customers, including Cardiac PET introduction presentations, radiation safety, training, and ongoing continuing education.
- Train all customer personnel on CardioGen-82® generators, infusion system operations, Cardiac PET image acquisition/processing parameters on different camera/scanner models, and appropriate safe handling of radioactive materials (ALARA).
- Provide infusion system installation and ongoing support by completing required infusion system initial testing, monitoring customer use and product interactions, and documenting observations for continued product improvements.
- Act as the initial contact for CardioGen-82® troubleshooting problems/issues to new and existing customers, including development and implementation of troubleshooting techniques to ensure thorough understanding and problem resolution.
- Serve as the primary liaison between Professional Services & customer base on generator or infusion cart problems/issues and complaints.
- Partner with customers to develop a short and long-term strategy to ensure immediate and ongoing success of the CardioGen-82 program.
- Work collaboratively with Field Nuclear Accounts Managers and the Leadership Team at all points of the sales process.
- Jointly develop a strategy to achieve the yearly sales quota and targets for customer retention.
- Partner with the Nuclear Medicine Marketing team and field sales organization to ensure customer satisfaction and loyalty.
Benefits
- Bracco Diagnostics Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, or any other protected status.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
