Modality Assistant Manager - Diagnostic Imaging - CH

Cayuga Medical Center•Ithaca, MI

2d•$90,600 - $122,300

About The Position

The Modality Assistant Manager combines clinical expertise with frontline supervisory duties. Reporting directly to the Imaging Modality Manager, this role divides time between performing diagnostic imaging procedures and coordinating daily staff workflows, schedules, and quality-control metrics. The position supports enterprise-wide protocol standardization, manages clinical inventory, maintains regulatory readiness, and addresses patient-experience concerns and technical troubleshooting to support daily operations across health system locations. The role provides clinical and operational leadership, including coordinating staffing, coaching technologists, supporting onboarding and competencies, monitoring documentation and safety requirements, managing supplies, and resolving frontline problems. It also manages day-to-day operations and conducts formal performance reviews for clinical technologists assigned to the designated satellite or local site, escalating complex personnel matters and cross-facility operational issues to the Modality Manager.

Requirements

Imaging certification in the modality to be managed: CRT, RDMS, AART-Advanced Registries, CNMT, or ARMRIT.
At least 5 years of technical experience, or equivalent experience.
Ability to move up to 25 pounds occasionally.
Ability to remain at a workstation and move around the workspace as needed to complete job tasks, with or without reasonable accommodation.
Strong recall, reasoning, problem-solving, hearing, clear speech, legible writing, reading, and logical thinking.
Ability to work in a fast-paced environment, handle multiple priorities and frequent, intense customer interactions, and adapt to frequent change.

Nice To Haves

Bachelor’s degree in clinical Radiation Science or a closely related field from an accredited program, or a master’s degree in health administration or a closely related field from an accredited program.
Three years of progressively more responsible supervisory or management experience in the area(s) to be managed.

Responsibilities

Perform advanced diagnostic or therapeutic procedures within the assigned modality while maintaining technical excellence and following ALARA or ACR safety standards.
Operate imaging systems, monitor equipment performance, assist with daily and weekly quality-control logging, and serve as the primary on-site contact for service engineers.
Coordinate daily staffing assignments, adjust coverage for call-ins or volume surges, and manage room turnover to maintain workflow efficiency.
Coach, guide, and mentor staff technologists; provide supervisory coverage for the Modality Manager when absent.
Lead hands-on clinical orientation for new hires and cross-training staff, and document modality-specific competencies.
Monitor daily documentation, contrast screening logs, and safety checklists to maintain readiness for Joint Commission and Department of Health inspections.
Manage on-site clinical supply inventories, track stock levels to prevent shortages or waste, and identify local cost-saving opportunities.
Serve as the immediate escalation point for patient-experience issues, provider scheduling conflicts, and interdepartmental delays.
Manage localized day-to-day operations and conduct formal performance reviews for clinical technologists permanently assigned to the designated satellite or local site.
Escalate complex personnel issues and cross-facility operational bottlenecks to the primary Modality Manager.
Travel between facilities as needed.