Mobility Specialist I

Paratransit•Sacramento, CA

7d•Hybrid

About The Position

Paratransit, Inc. is seeking a full-time Mobility Specialist 1 to join our team in Sacramento, California. This role involves teaching individuals how to use public transportation and conducting community outreach presentations. The position requires extensive use of public transportation and travel throughout Sacramento County, with 85% of the day spent in the field. Additionally, the role provides backup support for other contracts, including conducting ADA eligibility interviews across Northern California and assisting the Solano and Metro Hub Call Center.

Requirements

Must be 21 Years old and over.
Must have a CA driver’s license and clean driving history.
Computer skills including accurate typing, data entry, Word and Excel knowledge.
Four years of Customer Service Experience.
Experience working with youth, seniors or people with disabilities.
Excellent communication and organizational skills required.
Ability to work as part of a team.
Ability to teach ideas, concepts, and skills.
Must be able to show proof of eligibility to work in the United States in accordance with Department of Homeland Security regulations.

Nice To Haves

Previous Apple product knowledge is a benefit but not required.
ADA eligibility assessment experience a plus.
Ability to travel long distances between bus stops and destinations.

Responsibilities

Provide Travel Instruction to persons 16 years of age and older, including persons with disabilities.
Demonstrate exceptional customer service.
Maintain accurate training records using Paratransit, Inc.’s software.
Conduct accurate and timely mobility intake assessments.
Maintain client confidentiality.
Lead group outreach presentations and trainings.
Use Public Transportation on a daily basis (this position is out in the field 85% of the day).
Act as backup support for our Solano Eligibility contract, traveling to different locations across Northern California using a company provided vehicle to conduct one on one ADA eligibility interviews.
Act as backup to our Solano and Metro Hub Call Center.

Benefits

Free Kaiser medical for employee.
Mutual of Omaha dental for employee.
Low cost benefits for dependents.
Vision insurance.
Chiropractic insurance.
Life insurance.
Voluntary benefits.
Medical and dependent day care FSA accounts.
403B retirement plan with a 9% employer contribution after two years of service.
A $300 monthly taxable cash benefit if you opt out of Medical coverage with proof that you have other group medical insurance that provides minimum value coverage within the meaning of the Affordable Care Act.