Mobile Service Technician

BILL KNIGHT AUTOMOTIVE • Tulsa, OK

1d • Onsite

About The Position

The Mobile Service Technician is responsible for performing on-site maintenance and light repair work at customer locations. This position combines technical expertise with customer service, representing Knight Automotive Group in the field. The ideal candidate is experienced, self-motivated, and comfortable working independently while maintaining the same high standards of quality, safety, and professionalism as in our service facilities.

Requirements

• 3+ years of automotive technician experience; dealership or Ford experience preferred.
• Strong mechanical and diagnostic skills across multiple vehicle systems.
• Ability to perform maintenance and light repairs independently and accurately.
• Excellent communication and time-management skills.
• Self-motivated, organized, and able to manage multiple service calls per day.
• Proficiency with tablets, diagnostic tools, and service software.
• Clean driving record and valid driver’s license required.
• Must be able to lift up to 50 lbs. and work in varying outdoor environments.

Nice To Haves

• OEM or ASE certifications preferred (Ford Pro, Lincoln, or equivalent a plus).

Responsibilities

• Perform scheduled maintenance, inspections, and light repairs on customer vehicles at off-site locations.
• Diagnose and complete repairs efficiently while maintaining manufacturer standards.
• Operate fully equipped mobile service vehicle, ensuring tools, parts, and supplies are organized and ready for each job.
• Communicate clearly with customers to explain services performed and recommendations.
• Coordinate job details and scheduling with the Remote Experiences Coordinator and Service Advisors.
• Ensure all repair documentation and parts usage are accurately recorded in the dealership management system.
• Follow all safety and environmental procedures during mobile operations.
• Maintain a clean, professional appearance of the service vehicle and equipment.
• Provide exceptional customer service and represent Knight Automotive Group with integrity and professionalism.
• Uphold Knight Automotive Group’s Core Values — accountability, integrity, teamwork, and continuous improvement — in all work performed.

Benefits

• Competitive and performance-driven pay structure
• Health, Dental, Vision, and Life Insurance
• 401(k) retirement plan
• Paid time off (PTO), holidays, bereavement, maternity/paternity leave
• Employee discounts on vehicles, parts, and service
• Paid online and offsite hands-on training for continued professional development
• Opportunities for career advancement within a growing, family-owned automotive group
• A supportive, family-oriented culture built on teamwork, integrity, and continuous improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed