Mobile Service Technician
About The Position
Midwest Bus Sales is seeking an experienced Mobile Service Technician to perform diagnostics, repairs, preventive maintenance, and inspections on medium- and heavy-duty fleet vehicles at customer locations throughout the Bonner Springs market. This is a field-based service role for a technician who is comfortable working independently, diagnosing complex issues, and delivering high-quality repairs at customer locations. As part of one of the largest Thomas Built Bus dealership groups in the country, Midwest Bus Sales offers manufacturer training, strong benefits, advancement opportunities, and the resources experienced technicians need to succeed.
Requirements
- Strong experience repairing medium- or heavy-duty vehicles
- Advanced mechanical and diagnostic skills
- Experience with electrical, hydraulic, suspension, brake, and HVAC systems
- Ability to use computerized diagnostic equipment
- Experience using power tools, hand tools, and standard repair equipment
- Strong troubleshooting and problem-solving skills
- Excellent time management and organizational skills
- Strong communication and customer-service skills
- Ability to work independently and manage multiple priorities
- High attention to detail and commitment to quality repairs
Nice To Haves
- Self-starters who take ownership of their work
- Comfortable arriving at a customer location, diagnosing the problem, developing a repair plan, communicating clearly with the customer and service team, and completing quality work with limited supervision
- Professionalism, reliability, and customer service are just as important as technical ability
Responsibilities
- Diagnose and repair medium- and heavy-duty trucks, buses, and related fleet equipment
- Perform preventive maintenance and vehicle inspections
- Diagnose and repair electrical, hydraulic, suspension, brake, and air-conditioning systems
- Use vehicle electronic diagnostic systems to identify failure modes and complete repairs
- Perform technically difficult repairs, overhauls, and rebuilds as needed
- Respond to customer service calls and emergency breakdowns
- Communicate repair needs, estimated repair time, and required materials to the Service Writer
- Identify warrantable repairs and document them accurately on repair orders
- Complete repair documentation, parts usage, and labor time in the fleet maintenance system
- Maintain positive, professional relationships with customers
- Keep current on new equipment, technology, repair procedures, and industry regulations
- Help identify opportunities to strengthen customer relationships and grow the service business
Benefits
- Medical, dental, and vision insurance
- Disability and life insurance
- 401(k) with company match
- Flexible spending account
- 9 paid holidays annually
- 3 weeks (120 hours) of PTO in your first year, accrued monthly
- Company-sponsored events
- Company-provided service truck
- Company-paid manufacturer training
- Freightliner, Cummins, Allison, Detroit Diesel, and EV training opportunities
- Career advancement opportunities
- Company-provided uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
