Mobile ServiceTechnician in Training

Mark Miller Subaru•South Salt Lake, UT
•$23 - $0•Onsite

About The Position

The Mobile Service Technician performs scheduled maintenance services and manufacturer recalls at customer locations using a mobile service vehicle. The role focuses on quality, professionalism, and customer interaction; major mechanical repairs are not required. The technician helps develop the Mobile Service program by working closely with leadership to improve the customer experience and build a foundation for future growth and scalability.

Requirements

  • Experience as an automotive technician with Subaru maintenance or recall work; experience with other makes is a plus.
  • Strong interpersonal and face-to-face communication skills.
  • Dependable, punctual, and able to work independently.
  • Personable and customer-oriented, with enjoyment of interacting with people.
  • Valid driver’s license and clean driving record.
  • Ability to lift 50 pounds and work in varying weather conditions.
  • Live by the stated Core Values: accountability and self-discipline; looking for the good in every situation; continuous progress, innovation, and improvement; teamwork and respect; honesty, ethics, and transparency; caring for people, pets, and the planet; and treating everyone like family.

Nice To Haves

  • Subaru or OEM certification is a plus, but not required; training is available.
  • Experience with automotive makes other than Subaru.

Responsibilities

  • Perform routine maintenance, including oil changes, tire rotations, battery replacements, brake inspections, and recall work using a mobile service vehicle.
  • Complete all work in accordance with Subaru factory standards and safety procedures.
  • Review guest service histories in the DMS, Subaru Net, Carfax, and other applicable platforms for assigned appointments.
  • Contact guests to confirm services and recommend interval-based maintenance when appropriate.
  • Coordinate daily parts needs and manage on-hand inventory of common items for on-site readiness.
  • Notify guests of repairs outside the mobile service scope based on MPI findings, and coordinate dealership pickup and loaner arrangements.
  • Arrive on time for appointments and maintain an efficient daily schedule.
  • Communicate professionally with guests, explain services, answer questions, and advise on future maintenance.
  • Keep the mobile service vehicle clean, organized, and well-stocked.
  • Accurately document work performed and submit service records promptly.
  • Represent the dealership positively and professionally in the community.
  • Self-manage daily responsibilities and adapt to changing schedules or customer needs.

Benefits

  • Competitive pay and benefits package.
  • Paid Subaru and multi-brand technical training, along with advisor and parts process training.
  • Tools, equipment, resources, and apparel provided, with input welcomed on additional needs.
  • Supportive team culture that values customer and employee satisfaction.
  • Opportunity to work independently in an innovative mobile service program and represent an established Subaru dealership.
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