T-Mobile Manager In Training - Weberstown Mall

MobileOne LLC•Stockton, CA

5d•$22 - $55

About The Position

MobileOne is seeking a motivated leader for its 90-day blended-learning Manager in Training program, designed to prepare participants to manage their own store. The role provides training in supervising daily operations, driving sales performance, and managing staffing and scheduling, while offering opportunities to mentor and support a team and develop leadership skills. The Manager in Training oversees guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources, and operating costs. They lead and develop Sales Associates, coach them on customer relationships and product knowledge, and ensure customers receive suitable solutions and support through onboarding. The role also maintains store presentation and merchandising standards, monitors evolving T-Mobile products and sales techniques, and drives operational efficiency while protecting store assets.

Requirements

At least 1 year of retail management experience; wireless industry experience is required.
Strong leadership, coaching, and communication skills.
Ability to perform in a fast-paced, performance-driven environment.
High school diploma or GED.
Must be at least 18 years old.
Legal authorization to work in the United States.
Ability to pass a background check.

Responsibilities

Manage guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources management, and operating costs.
Apply knowledge of retail functions including hiring, scheduling, training, marketing, loss prevention, and team leadership.
Serve as the primary point of contact for retail store employees.
Drive store productivity and deliver results against key performance indicators.
Hire and develop effective Sales Associates.
Train associates to use store systems, including the Point of Sale, to support the customer experience.
Cultivate a positive environment that supports MobileOne's values.
Coach Mobile Associates on building customer relationships, understanding customer needs, and delivering a strong customer experience.
Maintain a clean and organized store environment.
Ensure visual merchandising engages customers and follows MobileOne and T-Mobile standards.
Stay current on T-Mobile technology, products, and offerings, and ensure associates know relevant sales techniques.
Ensure customers' needs are met and that associates provide appropriate solutions and support during customer onboarding.
Use tools and resources to develop internal talent through continued coaching and performance assessment conversations.
Drive operational efficiencies to minimize risk and protect store assets.