Mobile Service Advisor

Central Florida Lincoln•Orlando, FL

10d•Remote

About The Position

Are you passionate about the automotive industry and providing top-notch customer service? We’re looking for an experienced Mobile Service Advisor to represent our Lincoln brand by delivering exceptional mobile service experiences directly to our customers. Be part of a forward-thinking dealership that brings convenience, quality, and care to our clients—wherever they are.

Requirements

Previous experience as a Service Advisor/ Appointment Scheduler in a dealership or service center (Ford/Lincoln preferred)
Excellent communication, organizational, and customer service skills
Strong technical knowledge of vehicle maintenance and repairs
Valid driver’s license with a clean driving record
Ability to work independently and adapt to a mobile work environment
Professional, positive, and team-oriented attitude

Responsibilities

Serve as the primary point of contact for mobile service customers
Schedule and coordinate mobile service appointments
Clearly explain maintenance and repair recommendations
Create accurate service estimates and invoices
Collaborate with mobile technicians to ensure timely and high-quality service delivery
Maintain customer records and follow up to ensure satisfaction
Promote dealership services and build long-term customer relationships