Mobile Phlebotomist (MAKO)

Mako Medical•Charlotte, NC

26d

About The Position

The Mobile Phlebotomist travels to skilled nursing facilities and private residences to service patients. The role collects urine, oral fluid, and blood specimens accurately and on time, and ensures specimens are processed and packaged for transport. It also includes maintaining collection records and documentation, performing clerical and customer-service duties, keeping supplies and work areas orderly, and complying with departmental and company policies.

Responsibilities

Travel to skilled nursing facilities and private residential homes to service patients.
Treat customers courteously and communicate appropriately with clients, customers, coworkers, and the public.
Collect specimens according to established procedures, accurately and on time.
Complete requisitions accurately.
Process and package specimens for transport.
Maintain required records, documentation, and collection logs.
Read, understand, and comply with departmental policies, protocols, and procedures, including procedure, safety, compliance, automobile, employee handbook, and quality assurance policies.
Perform clerical duties such as filing, maintaining customer logs, and data entry.
Submit accurate expense forms on the required day, if applicable.
Follow company grooming, dress code, and lab coat policies; maintain a neat and clean appearance.
Report to work on time and follow attendance guidelines.
Answer telephone calls in a friendly, helpful manner using the company name, self-identification, and a helpful statement.
Keep information confidential according to company and procedural policies.
Immediately report unresolved problems to the appropriate manager, supervisor, group leader, or Phlebotomy Services Representative II.
Keep the work area neat and clean and dispose of biohazard containers when scheduled.
Assist with inventories and other assigned tasks.
Stock supplies as needed.
Perform department-related clerical duties when assigned.
Answer phones and dispatch calls when assigned.
Participate in teams and special projects when asked.
Perform other duties as assigned.