Mobile Phlebotomist (MAKO)

Mako Medical•Lexington, KY

About The Position

The Mobile Phlebotomist travels to skilled nursing facilities and private residential homes to service patients. The role collects urine, oral fluid, and phlebotomy specimens accurately and on time, processes and packages specimens for transport, and completes associated requisitions, records, and documentation. The position also performs clerical, customer service, inventory, and general departmental duties while following company and departmental policies and maintaining confidentiality.

Responsibilities

  • Travel to skilled nursing facilities and private residential homes to service patients.
  • Treat customers courteously and communicate appropriately with clients, customers, coworkers, and the public.
  • Collect specimens according to established procedures, accurately and on time.
  • Complete requisitions accurately; process and package specimens for transport; and maintain required records and documentation.
  • Maintain appropriate collection logs and customer logs, and perform filing and data entry.
  • Read, understand, and comply with departmental policies, protocols, and procedures, including procedure, safety, compliance, automobile, employee handbook, and quality assurance policies.
  • Submit accurate expense forms on the required day, if applicable.
  • Follow grooming, dress code, and lab coat policies and maintain a neat and clean appearance.
  • Report to work on time and follow attendance guidelines.
  • Answer telephone calls in a friendly and helpful manner, using the company name, self-identification, and a helpful statement.
  • Keep information confidential in accordance with company and procedural policies.
  • Immediately communicate unresolved problems to the appropriate manager, supervisor, group leader, or Phlebotomy Services Representative II.
  • Keep the work area neat and clean and dispose of biohazard containers when scheduled.
  • Assist with inventories and other assigned tasks, and stock supplies as needed.
  • Perform department-related clerical duties when assigned.
  • Answer phones and dispatch calls when assigned.
  • Participate in teams and special projects when asked.
  • Perform other duties as assigned.
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