Mobile Phlebotomist (MAKO)

The Health Alliance•Corbin, KY

16d

About The Position

The Mobile Phlebotomist travels to skilled nursing facilities and private residential homes to provide specimen-collection services. The role collects urine, oral-fluid, and phlebotomy specimens accurately and on time, following established procedures. It also includes completing requisitions, processing and packaging specimens for transport, and maintaining required records, documentation, and collection logs. The position performs related clerical and operational duties, including filing, maintaining customer logs, data entry, submitting applicable expense forms, stocking supplies, assisting with inventory, and keeping the work area neat and clean. The Mobile Phlebotomist is expected to follow departmental and company policies, safety and quality procedures, grooming and dress standards, and attendance guidelines. The role requires courteous, helpful communication with clients, customers, coworkers, and the public; confidentiality; and prompt escalation of unresolved problems to the appropriate contact. Additional duties may be assigned.

Responsibilities

Travel to skilled nursing facilities and private residential homes to service patients.
Treat customers courteously and communicate appropriately with clients, customers, coworkers, and the general public.
Collect urine, oral-fluid, and phlebotomy specimens accurately and on time according to established procedures.
Complete requisitions accurately and process and package specimens for transport.
Maintain required records, documentation, and collection logs.
Read, understand, and comply with departmental policies, protocols, and procedures, including procedure, safety, compliance, automobile, employee handbook, and quality assurance materials.
Perform clerical duties such as filing, maintaining customer logs, data entry, and other assigned department-related tasks.
Submit accurate expense forms, if applicable, on the required day.
Follow company grooming, dress, and lab coat policies and appear neat and clean.
Report to work on time and follow attendance guidelines.
Answer telephone calls in a friendly and helpful manner, identifying the company and oneself and offering assistance.
Keep information confidential according to company and procedural policies.
Immediately communicate unresolved problems to the appropriate Manager, Supervisor, Group Leader, or Phlebotomy Services Rep. II.
Keep the work area neat and clean and dispose of biohazard containers when scheduled.
Help with inventories and stock supplies as needed.
Answer phones and dispatch calls when assigned.
Participate in teams and special projects when asked.
Perform other duties as assigned.