Mobile Phlebotomist (MAKO)

Mako Medical•Corbin, KY

About The Position

The Mobile Phlebotomist travels to skilled nursing facilities and private residences to provide patient services. The role collects urine, oral fluid, and blood specimens accurately and on time, processes and packages specimens for transport, and completes related documentation and clerical tasks. The position requires courteous communication with patients, clients, coworkers, and the public; adherence to departmental and company policies; and care in maintaining confidentiality, cleanliness, and required records.

Responsibilities

  • Travel to skilled nursing facilities and private residential homes to service patients.
  • Treat customers courteously and collect urine, oral fluid, and phlebotomy specimens accurately and on time.
  • Collect specimens according to established procedures.
  • Complete requisitions accurately.
  • Process and package specimens for transport.
  • Maintain required records, documentation, and collection logs.
  • Read, understand, and comply with departmental policies, protocols, and procedures, including procedure, safety, compliance, automobile, employee handbook, and quality assurance materials.
  • Perform clerical duties such as filing, maintaining customer logs, and data entry.
  • Submit accurate expense forms, when applicable, on the required day.
  • Demonstrate organizational commitment and adhere to grooming, dress code, and lab coat policies.
  • Report to work on time and follow attendance guidelines.
  • Answer telephone calls in a friendly and helpful manner, identify the company and oneself, and offer assistance.
  • Communicate appropriately with clients, customers, coworkers, and the general public.
  • Keep information confidential in accordance with company and procedural policies.
  • Report unresolved problems promptly to the appropriate manager, supervisor, group leader, or Phlebotomy Services Representative II.
  • Remain polite and courteous.
  • Keep the work area neat and clean and dispose of biohazard containers when scheduled.
  • Assist with inventories and other assigned tasks; stock supplies as needed.
  • Perform department-related clerical duties when assigned.
  • Answer phones and dispatch calls when assigned.
  • Participate in teams and special projects when asked.
  • Perform other duties as assigned.
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