Mobile Medical Unit Manager

Northwest Human Services, Inc.•Salem, OR

9d•Onsite

About The Position

Northwest Human Services is seeking a collaborative, operationally focused Mobile Medical Unit Manager to lead their Mobile Health Program and help expand access to high-quality, patient-centered healthcare throughout Marion and Polk counties. This role involves overseeing the daily operations of the Mobile Medical Unit and Street Outreach services while working alongside clinical teams, community organizations, and support departments to bring healthcare directly to underserved and rural communities. The ideal candidate is passionate about community health, enjoys building partnerships, thrives in dynamic environments, and can balance strategic planning with hands-on operational leadership.

Requirements

Bachelor's degree in Healthcare Administration, Public Health, Business Administration, Nursing, Social Services, or a related field; or an equivalent combination of education and progressively responsible experience.
Three (3) or more years of progressively responsible leadership or supervisory experience in healthcare, public health, community health, social services, or a related field.
Experience managing operations, programs, or multidisciplinary teams.
Demonstrated ability to build collaborative relationships with community partners, vendors, providers, and internal stakeholders.
Experience using operational data, quality metrics, and performance indicators to improve outcomes.
Knowledge of healthcare regulations, reimbursement, documentation, billing practices, and grant compliance.
Valid Oregon driver's license (or ability to obtain one within an established timeframe) and ability to meet Northwest Human Services' driving requirements.

Nice To Haves

Experience working in a Federally Qualified Health Center (FQHC), community health center, or other safety-net healthcare environment.
Experience coordinating healthcare services for rural communities or underserved populations.
Experience managing grant-funded healthcare programs.
Experience leading mobile health, outreach, or community-based healthcare initiatives.

Responsibilities

Oversee the day-to-day operations and operational readiness of the Mobile Medical Unit and Street Outreach Van.
Coordinate mobile clinic schedules, staffing, routes, and service locations to ensure efficient and reliable care delivery.
Ensure vehicles, equipment, supplies, vaccines, and technology are maintained and ready for service.
Serve as an authorized Mobile Medical Unit driver as needed.
Serve as the primary operational liaison with community organizations, service sites, and external partners.
Develop and strengthen partnerships that expand access to healthcare throughout the communities we serve.
Coordinate community outreach activities, health events, and Mobile Medical Unit appearances.
Support marketing initiatives and communication efforts that promote mobile healthcare services.
Collaborate with providers, behavioral health, nursing, IT, quality, finance, billing, and support teams to ensure seamless patient care.
Optimize patient access, continuity of care, documentation, and operational workflows.
Support accurate billing, grant reporting, and quality improvement initiatives.
Identify opportunities to improve efficiency, patient outcomes, and operational performance through data-driven decision-making.
Coordinate staffing schedules and support team members working in mobile healthcare operations.
Foster a collaborative culture built on accountability, inclusion, continuous improvement, and excellent customer service.
Coach, mentor, and develop employees while supporting professional growth and organizational success.
Partner with Human Resources to support employee engagement, performance management, and workforce development.
Maintain compliance with federal, state, grant, payer, accreditation, and organizational requirements.
Develop and improve workflows, policies, and standardized operational practices.
Monitor operational performance, resource utilization, quality metrics, and program effectiveness.
Partner with organizational leadership to support strategic growth and long-term sustainability of the Mobile Health Program.

Benefits

Healthcare insurance plans: Medical, Dental, Vision
Group Life: Short-Term & Long-Term Disability 100% paid by employer
403(b) retirement plan with 2% of employer contribution and up to 3% employer match
Flex Spending Account
PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
7/12 Paid Holidays a year + 2 paid floating holidays for full-time positions
Continuing Education & Training Benefits
Employee Healthy Living Program – Gym Membership & Smoking Cessation
Relocation Assistance
Performance Incentive Plan
Retention Bonus Plan
NHSC Loan Repayment (Primary Care HPSA Score of 20!) & Oregon Provider Incentive Program
Malpractice Wrap-Around Policy
CME Reimbursement & up to 5 Days CME Pay
DEA Certificate Renewal
NCCPA & OBMA License Renewal