Mobile Market Coordinator

The San Antonio Food Bank INC•San Antonio, TX

1d•Onsite

About The Position

This position plays an important role in supporting the Mobile Market Program which addresses hunger and nutrition in underserved communities. The Mobile Market program identifies where there are gaps in service in the emergency food network and provides neighbors with healthy food options across our 29-county service territory. This is a Tuesday to Saturday position.

Requirements

High school degree or equivalent.
Bi-lingual in English/Spanish.
Two years of direct customer service, client-facing non-profit work, community outreach, event planning and execution, or related work.
Current Texas driver’s license, liability insurance, and a clean driving record.
Ability to successfully complete pallet jack and ride-on electric pallet jack training internally.
Strong ability to multi-task, manage time efficiently, and work independently with minimal supervision under strict deadlines.
Excellent verbal and written communication skills paired with a highly professional demeanor.
Exceptional customer service skills, sound judgement, and discretion with handling community grievances or unexpected event logistics.
A deep, visible commitment to fighting hunger and feeding hope, keeping the dignity of the clients as the central focal point.
Proficiency with Microsoft Office Suite
Excellent ability to keep digital files, paper records, and daily schedules orderly. Comfortably manages multiple projects at the same time.
Applicants are required to submit to a drug test as part of the hiring process.
Personal access to reliable transportation for travel within the surrounding areas of San Antonio and Bexar County is required.

Nice To Haves

Experience working in a non-profit, social-enterprise, high-volume, or multi-event catering operation.
Bachelor’s or Associate’s Degree with coursework in social work, human services, sociology, public health, supply chain, logistics, operations, hospitality, event management, public administration, non-profit management, business administration, or communications.
Previous experience in event planning, volunteer coordination, or large-scale logistics.
Prior experience working with food banks, Feeding America networks, or emergency relief systems.

Responsibilities

Lead the development and on-going execution of all mobile market activities to increase access and participation.
Participate in designing and planning the monthly schedule for the Mobile Market Program.
Manage an assigned portfolio of mobile market program partnerships throughout the service territory, including onboarding, training, auditing, and meeting assigned goals.
Oversee and coordinate mobile market distributions, including event planning, site oversight, and distribution audits.
Work with various organizations and non-profits to schedule efficient distribution events, managing components like registration, volunteers, traffic control, and food safety.
Partner with warehouse, inventory, and transportation teams to ensure proper preparation and execution of all mobile market events.
Monitor and ensure appropriate guidelines are followed in the implementation of the markets.
Gather all relevant data in adherence to Feeding America, USDA, TDA, and other required regulatory guidelines.
Monitor market compliance regarding neighbor intake, food allocation, food safety, and customer service.
Track event registration, record distributed poundage, and conduct post-event analysis to measure program effectiveness.
Address neighbor and community concerns related to mobile distributions, including handling grievances and troubleshooting issues.
Assist all participants at mobile market events by providing clear directions and active support.
Apply approved pricing and discount guidelines and complete cost estimates before proposals are finalized.