Mobile Technician

Thompson Truck Group•Knoxville, TN

2d•Onsite

About The Position

Thompson Truck Group is a leading commercial truck dealership with a strong community focus and a supportive, family-like workplace culture. They are committed to employee growth and success through the Thompson Advantage program, which provides tools, training, and opportunities. Guided by core values of Humility, Persistence, Respect, and Lasting Relationships, Thompson Truck Group aims to deliver exceptional customer experiences and foster a positive work environment. The Idealease division is looking for a dedicated individual to join their team, offering a career where employees are valued, encouraged, and empowered. The Mobile Maintenance Technician will perform preventive maintenance, inspections, and light-to-moderate repairs on commercial trucks and trailers at customer locations. This role is crucial for maximizing fleet uptime by providing on-site maintenance services, which helps reduce downtime, lower transportation costs, and keep customer fleets operational.

Requirements

Experience performing preventive maintenance and mechanical repairs on commercial trucks and trailers preferred.
Strong diagnostic and troubleshooting skills.
Ability to work independently in the field with minimal supervision.
Valid driver’s license required with a clean Motor Vehicle Record (MVR).
Basic computer skills and ability to use diagnostic software and service documentation systems.
Strong communication and customer service skills.
Ability to safely operate service tools, testing equipment, and mobile maintenance vehicle systems.

Nice To Haves

CDL preferred.
Welding, refrigeration, or trailer maintenance experience is a plus.

Responsibilities

Perform routine preventive maintenance services on customer equipment at their location, including oil changes, lubrication, cooling system service, and general inspections.
Complete scheduled PM services and maintenance checks on-site in accordance with company and manufacturer standards.
Inspect and service air and power supply systems, trailer connections, lights, signals, belts, filters, wiper blades, bulbs, tires, and related components.
Use laptop-based diagnostic equipment and other testing tools to identify maintenance and repair needs.
Perform minor mechanical repairs, adjustments, and troubleshooting in the field.
Conduct trailer connection testing, light and signal inspections, tire pressure checks, and alignment-related evaluations.
Support refrigeration unit service and maintenance when applicable.
Operate welding equipment safely as needed for approved repairs.
Maintain accurate service documentation, inspection records, and repair orders.
Communicate clearly with customers regarding service findings, recommended repairs, and maintenance schedules.
Maintain a clean, safe, and organized mobile service unit, including parts inventory, tools, and supplies.
Follow all safety, environmental, and company procedures while working at customer locations and in the field.