Mobile Integrated Health Paramedic

Allegiance Mobile Health•Houston, TX

About The Position

Mobile Integrated Health Paramedics work under the supervision and oversight of an EMS Physician and/or designee, providing off-line and online medical direction through clinical operating guidelines and telemedicine consultation. The role is suited to customer service-oriented candidates who are eager to develop new skills while treating complex patients at home. Field responders help deliver advanced interventions and diagnostics to provide low- and high-acuity care outside the hospital. The position calls for a compassionate, passionate, and driven responder dedicated to high-quality care. Paramedics combine clinical knowledge and skills with provided equipment, resources, and technology to deliver health and wellness services. They obtain thorough medical histories, perform advanced assessments and point-of-care diagnostics, reconcile medications, administer IV/IM medications, and collect blood. They respond to emergency and non-emergency calls, operate emergency vehicles, communicate with dispatch and partner organizations, and maintain vehicles and equipment in a constant state of readiness. They also complete patient care and billing documentation, provide professional customer service, and participate in clinical meetings and quality assurance activities. The position involves physically and psychologically demanding conditions, including inclement weather, temperature extremes, hazardous environments, loud noise, high stress, and potential exposure to blood-borne pathogens, dangerous chemicals, sharp objects, and fall or trip hazards. Monthly schedules require flexibility and include equitably scheduled weekend and holiday hours.

Requirements

At least 3 years of paramedic experience.
Active State Paramedic Certification.
Active BLS and ACLS Certification.
Ability to attend and complete the training/onboarding week without interruptions.
Clean driving record.
Eligibility to work in the United States without company sponsorship for a work visa or employment-based green card.
Excellent organizational, interpersonal, and problem-solving skills.
Excellent verbal and written communication and time-management skills.
Exceptional customer service and patient-experience skills.
Ability and willingness to work in a cross-functional team.
Punctuality and understanding of deadlines and urgency.
Goal-oriented approach and understanding of the steps needed to achieve goals.
Adaptability to change in a startup environment.
Ability to lift, carry, balance, and push up to 125 pounds, or 250 pounds with assistance.
Ability to bend from the waist and touch toes, squat with legs parallel to the ground, and kneel with both knees firmly on the ground.
Ability to perform repetitive lifting, squatting, stooping, and kneeling.
Ability to climb 20 sets of stairs without rest within 60 seconds.
Fine manual dexterity for clinical skills such as starting IVs and intubating.
Correctable vision adequate to read street signs, see in low light, and read small print.
Good judgment and ability to remain calm in high-stress situations.
Positive attitude in the face of adversity.
Good interpersonal and conflict-resolution skills.
Ability to function under extreme fatigue, extreme temperatures, and inclement weather.

Responsibilities

Deliver health and wellness services using clinical skills, equipment, resources, and technology.
Use critical thinking and follow evidence-based standards of practice.
Communicate effectively with patients, partners, and others involved in patient care.
Build trust and positive relationships with patients to support their health goals.
Obtain thorough medical histories, perform advanced assessments, and reconcile medications.
Master and perform advanced point-of-care diagnostics.
Administer IV/IM medications and perform proper blood collection.
Respond to emergency and non-emergency calls and drive emergency vehicles in varied road and weather conditions, including dense traffic and rural off-road settings.
Read map books and follow written and verbal directions to respond efficiently and safely.
Follow departmental, local, and state driving laws, policies, and procedures.
Use communication equipment and communicate appropriately with dispatchers, EMS crews, first responders, and other organizations.
Maintain vehicles and equipment in a constant state of readiness and cleanliness, and report discrepancies in writing immediately.
Demonstrate clinical competency in patient care situations.
Lift, carry, transport, and extricate patients in varied settings, sometimes without assistance.
Interact with outside agencies, including police and fire departments and first responder organizations.
Provide satisfactory customer service and project professionalism in all contacts.
Complete patient care reports, billing information, and related documentation accurately and promptly.
Follow company policies and procedures and perform other duties assigned by medical direction or a supervisor.
Attend and participate in clinical stand-ups, meetings, or company-wide all-hands.
Participate in quality assurance evaluation, improvement, and remediation when required.
Complete mandatory company learning modules in a timely manner.
Work a flexible monthly schedule that includes equitably scheduled weekend and holiday hours.