Mobile Integrated Health Paramedic

Allegiance Mobile Health•Houston, TX

About The Position

Mobile Integrated Health Paramedics work under the supervision and oversight of an EMS Physician and/or designee, receiving off-line and online medical direction through clinical operating guidelines and telemedicine consultation. The role provides advanced interventions and diagnostics to complex patients at home, with the goal of delivering low- and high-acuity care outside the hospital. The ideal candidate is compassionate, customer-service-oriented, driven, and interested in developing new skills while providing high-quality care. The position combines clinical patient care with emergency response, vehicle operation and readiness, coordination with dispatchers and outside agencies, documentation, and adherence to company and departmental policies. Paramedics respond to emergency and non-emergency calls, including in challenging weather, traffic, rural, and hazardous settings. The role involves substantial physical demands and potential exposure to blood-borne pathogens, chemicals, sharp objects, and fall or trip hazards. Monthly scheduling requires flexibility and includes weekend and holiday hours, distributed equitably across the team. Employees must complete required company learning modules and be able to attend and complete an uninterrupted training/onboarding week.

Requirements

  • At least 3 years of paramedic experience.
  • Active state Paramedic certification.
  • Active BLS and ACLS certifications.
  • Ability to attend and complete the training/onboarding week without interruptions.
  • Clean driving record.
  • Eligible to work in the United States without company sponsorship for a work visa or employment-based green card.
  • Excellent organizational, interpersonal, and problem-solving skills.
  • Excellent verbal and written communication and time-management skills.
  • Exceptional customer-service and patient-experience skills.
  • Ability and willingness to work in a cross-functional team.
  • Punctuality and ability to meet deadlines and respond to urgency.
  • Results-oriented approach and understanding of the steps needed to achieve goals.
  • Adaptability to change in a start-up environment.
  • Ability to lift, carry, balance, and push up to 125 pounds, or 250 pounds with assistance.
  • Ability to bend from the waist and touch toes, squat with legs parallel to the ground, and kneel with both knees on the ground.
  • Ability to perform repetitive lifting, squatting, stooping, and kneeling.
  • Ability to climb 20 sets of stairs without rest within 60 seconds.
  • Fine manual dexterity to perform clinical skills such as starting IVs and intubating.
  • Correctable vision adequate to read street signs, see in low light, and read small print.
  • Good judgment and ability to remain calm in high-stress situations.
  • Positive attitude in the face of adversity.
  • Interpersonal and conflict-resolution skills.
  • Ability to function under extreme fatigue, little or no rest, temperature extremes, and inclement weather.
  • Flexibility to work weekend and holiday hours.

Responsibilities

  • Use provided equipment, resources, and technology to deliver health and wellness services.
  • Apply critical thinking and follow evidence-based standards of practice.
  • Communicate effectively with patients, partners, and others involved in patient care.
  • Build trust and positive relationships with patients to support their health goals.
  • Obtain thorough medical histories, perform advanced assessments, and reconcile medications.
  • Master and perform advanced point-of-care diagnostics.
  • Administer IV and IM medications and perform blood collection.
  • Respond to emergency and non-emergency calls and drive emergency vehicles in varied road and weather conditions, including rural off-road settings.
  • Read map books and follow written and verbal directions to respond safely and efficiently.
  • Follow departmental, local, and state driving laws, policies, and procedures.
  • Use communication equipment and communicate appropriately with dispatchers, EMS crews, first responders, and other organizations.
  • Maintain vehicles and equipment in a constant state of readiness and cleanliness.
  • Report vehicle, supply, or equipment discrepancies and readiness issues promptly in writing.
  • Demonstrate clinical competency in all patient-care situations.
  • Perform the physical tasks needed to lift, carry, transport, and extricate patients, sometimes without assistance.
  • Interact with outside agencies, including police and fire departments and first responder organizations.
  • Provide satisfactory customer service and maintain professionalism in all contacts.
  • Complete patient-care reports, billing information, and related documentation accurately and on time.
  • Work under physically and psychologically taxing conditions, including inclement weather, temperature extremes, hazardous environments, loud noises, and high-stress situations.
  • Adhere to company policies and procedures and perform other duties assigned by medical direction or a supervisor.
  • Attend and participate in clinical stand-ups, meetings, or company-wide all-hands.
  • Participate in quality assurance evaluation, improvement, and remediation when required.
  • Complete mandatory company learning modules in a timely manner.
  • Work a flexible monthly schedule that includes weekends and holidays, with those hours scheduled equitably across the team.
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