Mobile Food Pantry Coordinator

Community Action Partnership of San Bernardino•San Bernardino, CA

1d•$25 - $29•Hybrid

About The Position

Under general supervision, the incumbent is responsible for planning, implementing, and managing food assistance projects for the low-income community. CAPSBC Food Bank’s Mobile Pantry Program improves access to healthy foods for residents of low-income neighborhoods throughout a designated service area. This position is responsible for the implementation and success of the program, as well as meeting client outcomes and grant objectives. This is a demanding professional position that coordinates, recruits, schedules and supervises the mobile pantry distribution process from start to finish. The coordinator acts as a representative of the food bank actively engaging with our volunteers, clients, and partners to ensure they have a positive experience while maintaining the highest food safety and civil rights standards. The position requires extensive travel throughout San Bernardino County, providing a direct service to low-income clients, and will be subject to outdoor environmental and weather conditions. Ideal candidates have previous leadership experience and enjoy interacting with people of diverse ages and backgrounds and working as part of a team. The position may include modified working hours including some evenings and weekends, driving, transporting, and delivering food to food insecure clients throughout San Bernardino County.

Requirements

Associate’s Degree in business, sociology, social science, social work, education, or related field; Bachelor’s Degree preferred
Possess a California driver’s license and a clear driving record
Food Handler Certification or ability to complete this certification contingent upon employment
Minimum of six (6) months administrative experience
Minimum of six (6) months nonprofit, social service, and/or logistics experience
Customer service oriented.
Basic understanding of service delivery and logistics.
Excellent oral and written communication skills, highly organized, and strong attention to detail.
Effective professional acumen.
Ability to develop strategic relationships with stakeholders.
Safety principles and practices.
Effective customer service techniques.
Inventory control techniques.
Warehouse operations procedures and practices.
Problems and needs of poor, disadvantaged, disabled, homeless and elderly persons and families.
Model a client-centered, compassionate, non-judgmental approach
Interact courteously and tactfully with clients of diverse socio-economic backgrounds, volunteers, and coworkers
Respond immediately and constructively to sensitive situations in a calm, positive manner
Take initiative, assume responsibility, and detail-oriented with strong organization skills
Effective oral, written, computer, and group presentation communication skills
Maintain a valid driver’s license and be eligible for coverage under the company’s auto insurance policy with an excellent driving record.
Work in a fast-paced environment with time sensitive deadlines and minimal direction while maintaining performance.
Perform basic mathematical computations.
Represent CAPSBC Food Bank with professionalism at all times when interacting with external and internal stakeholders.
Effectively communicate and interact with personnel at all organizational levels.
Read, write and speak English at a level appropriate for the position.
Follow oral and written direction.
Proficiently operate standard office equipment, including computer hardware and software applications associated with performance of assigned work (i.e., MS Office and Internet Explorer). Salesforce or electronic database experience a plus.

Nice To Haves

Bilingual Spanish highly preferred.

Responsibilities

Coordinate all aspects of the Mobile Pantry Food Program
Conduct outreach to organizations for program partnerships and distribution locations
Ensure any and all civic requirements are in compliance prior to a mobile pantry food distribution
Creates and manages mobile pantry distribution scheduling and distribution locations
Coordinates marketing efforts to clients in order to order publicize program services and distribution schedule
Trains, orients, and supervises volunteers, and assists Volunteer Coordinator in recruitment and recognition efforts
Manages inventory, purchasing, and product distribution for mobile food projects
Provides direct client services alongside volunteers including intake and client assistance during food distributions
Supervises and schedules Mobile Food Pantry Operator
Maximize program effectiveness and client outcomes
Ensure all food items to make sure they meet program quality guidelines and maintain program quality and integrity
Collect and aggregate data from program participants
Timely and accurate submission of required program and grant reports
Set-up Mobile Food Pantry for distribution (including sorting produce, stocking shelves, and table placement)
Build and maintain relationships with partner agencies, volunteers, clients, and community and civic organizations
Represents CAPSBC Food Bank positively to the community
Ensure food safety, handling, and sanitation practices are followed in accordance with environmental health standards
Address client and community concerns as it relates to food distributions, escalating as needed
Lifts and moves heavy objects and equipment weighing up to 50 pounds manually or with the aid of lifting devices
Operates material handling equipment including pallet jack and dolly
Serve as back up driver for the mobile pantry truck as needed and comply with all traffic signs and laws
Conducts other duties as assigned

Benefits

Medical –Subject to required employee monthly contribution.
Dental- 100% employer paid for employees.
Vision and contact lens benefits every two (2) years subject to required employee co-pays and plan option.
Employer paid Group Life insurance coverage benefit of two (2) times the annual salary up to $200,000 plus AD & D coverage.
Voluntary supplemental life insurance coverage.
Fourteen (14) Paid Holidays.
Vacation benefits do not accrue during the first six (6) months of employment. An employee must successfully complete their six-month evaluative period and then vacation benefits will start accruing and are available for use. Vacation benefits are accrued on a bi-weekly basis as follows: 1-5 years (3.08 hours per pay period = 10 days), 6-14 years (4.62 hours per pay period = 15 days), 15-over (6.15 hours per pay period = 20 days)
Sick leave is earned at a rate of 3.69 hours per pay period for full-time employees.
403b retirement program which CAPSBC contributes 6% of employee’s gross salary once the employee meets the program requirements and employees may voluntarily contribute up to the specified Internal Revenue Service Requirements.
Social Security paid by employee is matched by CAPSBC, as well as Medicare.
Merit advancements.