Mobile Field Service Technician - Fremont

The Ag Division of Brandt Holdings•Fremont, NE

6d•$22 - $50

About The Position

The Mobile Field Service Technician independently performs in-field equipment diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. The role requires a strong work ethic, minimal supervision, and excellent communication skills to complete tasks efficiently and explain work performed to customers. As an in-field representative of the dealership, the technician provides excellent customer service and quality service solutions.

Requirements

At least 5 years of experience performing service repairs.
Experience performing repairs and maintenance using special tools and equipment and following Technical Manual procedures on machines in the technician’s specialty.
Proficiency with mechanical, electrical, and hydraulic systems.
Experience operating vehicles, tools, and equipment for diagnostic purposes.
Proficiency with basic computer functions.
Ability to work cooperatively in a team environment.
Effective verbal and written communication skills.
An adequate toolset to perform job responsibilities.
High school diploma, GED, or equivalent experience.
Valid driver’s license.

Nice To Haves

Experience using Service ADVISOR™ or other computer-based diagnostic repair tools.
Associate’s degree.
Commercial Driver’s License (CDL).
Demonstrated experience consistently meeting performance metrics.

Responsibilities

Perform diagnostics and repairs on equipment and technology in the field.
Maintain an accurate inventory of parts stocked on the service vehicle.
Identify and communicate solutions for customer service opportunities within the assigned area of responsibility.
Be accountable for billable time and assigned work orders.
Thoroughly document diagnostics and repairs on work orders and submit information on time.
Participate in Service Training programs for skills and knowledge development.
Operate and maintain vehicles, tools, and equipment required for job responsibilities.
Maintain a clean and orderly work area.
Follow all safety rules and regulations while performing work assignments.
Stay current on John Deere and competitive products.