Mobile Device Management Engineer

Community Health Systems Professional Services Corporation • Franklin, TN

1d • Onsite

About The Position

Perform Mobile Device Management engineering tasks at an engineer level competency. Create engineering level documentation consumable by system administration, operations and support staff. Mentor junior staff on policy and procedure requirements. This position will be on the End User Compute Engineering team performing various duties as assigned.

Requirements

• Firm understanding of IT terms and concepts with ability to read vendor documentation and perform related duties accurately.
• Detailed experience with enterprise class services such as Mobile Device Management and Infrastructure upgrades/maintenance.
• Experience and knowledge of Microsoft InTune Mobile Device Management.
• Candidates will be self-motivated, willing to learn, capable of following directions and creatively working through challenges.
• Candidates will be expected to mentor others and provide skills transfer sessions.
• Associate of Science degree
• Minimum 2 years of experience working within an IT organization.
• 4 years enterprise level experience
• Knowledge in Microsoft word, excel, Libre Office and Google suite
• Understanding of enterprise technology lifecycle and operational support processes.
• Ability to analyze and troubleshoot technical and system integration issues.
• Effective written and verbal communication skills for both technical and business audiences.
• Familiarity with scripting, automation tools, or configuration management practices.
• Ability to manage multiple tasks and priorities in a dynamic environment.

Nice To Haves

• Knowledge of SOTI Mobile Device Management also preferred
• Preferred Education: Bachelor’s degree
• Preferred Experience: 5 years of experience working within an IT organization. 6 years enterprise level experience

Responsibilities

• Adhering to defined standards
• Adhering to required policies and procedures (CRQ, INC, problem management, project management etc.)
• Proposing new or replacement standards
• Engaging other teams to peer review proposed changes to standards
• Communicating documentation and policies to management
• Developing build documentation for pilot and deployment of new systems using tools such as Visio, Draw.io, Word, Excel, PowerShell etc.
• Creating engineering level documentation representing proposed, pilot, and as-built systems.
• Creating proof of concepts and production roll outs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree