Mobile Device Administrator (6734)
MetroStar•Arlington, VA
•$64,400 - $78,200
About The Position
As Mobile Device Administrator, you’ll work with team members to complete annual inventory and mobile device deployment, with the goal of assisting the continuous improvement of IT Services to our government customer. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.
Requirements
- An active Secret security clearance with ability to obtain a Top Secret
- A bachelor's degree
- 3 years of experience with mobile devices, including laptops and tablets
- 2 years of experience in a customer facing and fast paced environment
- Knowledge/experience in troubleshoot IT issues, providing end user support, asset management, and securing mobile devices
- An understanding of managing tickets, communicating via email, and proficiency using MS Excel
- Strong attention to detail, process improvement, and accountability
Responsibilities
- Work with team members to complete annual inventory and mobile device deployment
- Provide troubleshooting and log in support to end users
- Provide day-to-day support of laptops, tablets, and other mobile devices
- Update reports and documentation
- Integrate lessons learned to processes and procedures
Benefits
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and holidays
- Parental Leave and dependent care
- Flexible work arrangements
- Professional development opportunities
- Employee assistance and wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
