Mobile Dental Assistant

360care•Madisonville, KY

9d•Onsite

About The Position

This position visits long-term care facilities and assists physicians with dental care. The Mobile Dental Assistant supports patient care, maintains clinical records and charts in electronic medical records (EMR), prepares and maintains the treatment area, handles dental equipment and supplies, and helps ensure an efficient facility visit. The role also includes travel up to 100% of the time within a service area extending to a 2.5-hour radius, along with inspecting and maintaining the vehicle used for visits. The assistant is responsible for accurate documentation and charge posting, patient flow, daily production reporting, equipment cleaning and maintenance, inventory management, digital dental radiographs, and patient oral-hygiene education. The role requires effective communication with patients, families, providers, faculty, and staff; attention to patient experience; and compliance with OSHA, HIPAA, PHI, and company compliance requirements. Other duties may be assigned.

Requirements

High school education or GED.
Must have a state radiation license or certificate.
Must have good computer skills and medical terminology experience.
Must have excellent written and verbal communication skills.
Must be able to follow directions and listen to the needs of patients and doctors.
Must have reliable transportation, a good driving record, and car insurance.
Must have completed and passed a two-step Tuberculosis (TB) Skin Test.
Must be able to travel up to 100% of the time and service a 2.5-hour radius.
Must be able to perform the physical demands of the role, including standing, walking, pushing, stooping, and lifting 50 pounds or more; must be able to push patients in wheelchairs.
Requires full range of body motion, manual and finger dexterity, and hand-eye coordination.
Requires corrected vision and hearing to a normal range.
Requires ability to work under stressful conditions or irregular hours and some exposure to communicable diseases or bodily fluids.
Must be legally authorized to work in the United States; employment offer is conditional on successful completion of a background investigation and drug screen.

Nice To Haves

Medical or dental assistant experience is preferred.
Hepatitis B vaccination is preferred.

Responsibilities

Assist the doctor with patient care in a prompt and courteous manner.
Review, verify, and maintain current and accurate clinical records, charts, and medical histories in the EMR; ensure documentation integrity.
Update the patient odontogram for every patient encounter.
Pass instruments and supplies to the dentist efficiently and maintain the treatment area through evacuation, washing, isolation, drying, and illumination.
Provide daily feedback and work with the branch office to optimize the dental schedule and reporting.
Manage patient flow during facility visits and push patients in wheelchairs when needed.
Balance and generate daily production reports and provide them to the dentist upon departure.
Post dental charges to the appropriate provider accurately and promptly.
Clean medical equipment; troubleshoot equipment issues and report them to the appropriate resources.
Maintain and schedule planned maintenance for dental equipment, complete preventive maintenance, and follow manufacturer instructions.
Clean up the service area used in the facility.
Inspect and maintain the vehicle’s interior and exterior appearance and perform basic support tasks, including routine oil changes, refueling, and changing brake lights.
Audit dental supplies, determine inventory levels, anticipate needs, and place and expedite supply orders.
Prepare supplies while minimizing waste and duplication.
Expose and process digital dental radiographs to assist the dentist’s diagnosis.
Assist with educating patients on proper oral-hygiene techniques.
Communicate effectively with patients, family members, providers, faculty, and staff; respond to patient inquiries promptly and document conversations in the EMR.
Follow OSHA and HIPAA guidelines and maintain confidentiality in accordance with HIPAA and PHI guidelines.
Support and comply with the company compliance program, including completing training and reporting suspected violations of law or company policy.
React positively to change and perform other duties as assigned.