Mobile Dental Assistant

360care•Fort Smith, AR

About The Position

The Mobile Dental Assistant visits long-term care facilities and assists physicians with dental care. The role supports patient care and clinic operations by maintaining accurate electronic medical records and charts, preparing and maintaining treatment areas, assisting the dentist during procedures, and caring for dental equipment and supplies. The position also involves managing patient flow, supporting scheduling and reporting, posting charges, and helping provide patients with oral hygiene education. The position requires travel up to 100% of the time and willingness to service a 2.5-hour radius. The assistant must maintain confidentiality and follow OSHA, HIPAA, and company compliance requirements. Other duties may be assigned.

Requirements

  • High school education or GED.
  • Must have a state radiation license or certificate.
  • Must have good computer skills and experience with medical terminology.
  • Must have excellent written and verbal communication skills.
  • Must be able to follow directions and listen to the needs of patients and doctors.
  • Must have reliable transportation, a good driving record, and car insurance.
  • Must have completed and passed a two-step Tuberculosis (TB) skin test.
  • Must be legally authorized to work in the United States; any offer is conditional upon successful completion of a background investigation and drug screen.
  • Must be willing to travel up to 100% of the time and service a 2.5-hour radius.
  • Must be able to push patients in wheelchairs.
  • Must meet the physical demands of the role, including full body motion, manual and finger dexterity, hand-eye coordination, periodic standing, walking, pushing, and stooping, and lifting 50 pounds or more for the dental specialty.
  • Requires corrected vision and hearing to a normal range.
  • Requires ability to work under stressful conditions or irregular hours and some exposure to communicable diseases or bodily fluids.

Nice To Haves

  • Medical or dental assistant experience is preferred.
  • Hepatitis B vaccination is preferred.

Responsibilities

  • Assist the doctor with patient care promptly and courteously.
  • Review, verify, and maintain current and accurate clinical records, charts, and medical history in electronic medical records; ensure documentation integrity.
  • Update the patient odontogram for every patient encounter.
  • Pass instruments and supplies to the dentist and maintain the treatment area through evacuation, washing, isolating, drying, and proper illumination.
  • Provide daily feedback and work with the branch office to optimize the dental schedule and reporting.
  • Manage patient flow during facility visits and, when needed, push patients in wheelchairs.
  • Balance and generate daily production reports and provide them to the dentist upon departure.
  • Accurately post dental charges to the appropriate provider in a timely manner.
  • Care for and clean medical equipment; troubleshoot equipment issues and report them to appropriate resources.
  • Maintain and schedule planned maintenance for dental equipment and complete preventive maintenance according to manufacturer instructions.
  • Clean up the service area used in each facility.
  • Inspect and maintain the vehicle’s interior and exterior, and perform basic support tasks such as routine oil changes, refueling, and changing brake lights.
  • Maintain dental supplies inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
  • Manage resources and prepare supplies while minimizing waste and duplication.
  • Expose and process digital dental radiographs to assist the dentist’s diagnosis.
  • Assist with educating patients on proper oral hygiene techniques.
  • Provide a positive patient experience and timely responses to patient inquiries; document conversations in the EMR.
  • Communicate effectively with patients, family members, providers, faculty, and staff.
  • Follow OSHA and HIPAA guidelines, maintain confidentiality, and comply with PHI requirements.
  • Support all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
  • React positively to change and perform other duties as assigned.
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