Mobile Dental Assistant

360care•Henderson, KY

About The Position

The Mobile Dental Assistant visits long-term care facilities and assists physicians with dental care. The role includes maintaining clinical records and charts through electronic medical records, supporting patient care, caring for and cleaning medical equipment, and helping ensure a positive patient experience. The position requires travel up to 100% of the time within a 2.5-hour service radius. The assistant helps the dentist during treatment, manages patient flow and dental supplies, maintains equipment and the service area, and supports reporting and accurate charge posting. The role also includes vehicle upkeep, patient oral hygiene education, communication with patients and care teams, and compliance with OSHA, HIPAA, and company policies.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completed and passed a two-step Tuberculosis (TB) skin test.
State radiation license or certificate.
Good computer skills and experience with medical terminology.
Excellent written and verbal communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
Strong knowledge of medical and dental terminology.
Ability to travel up to 100% of the time and service a 2.5-hour radius.
Ability to meet the physical demands of the role, including standing, walking, pushing, stooping, manual and finger dexterity, hand-eye coordination, and lifting 50 pounds or more for the dental division.
Ability to push patients in wheelchairs.
Corrected vision and hearing within a normal range.
Ability to work under stressful conditions or irregular hours and tolerate some exposure to communicable diseases or bodily fluids.
Legally authorized to work in the United States; employment offer is conditional on successful completion of a background investigation and drug screen.

Nice To Haves

Medical or dental assistant experience is preferred.
Hepatitis B vaccination is preferred.

Responsibilities

Assist the doctor with patient care promptly and courteously.
Review, verify, and maintain accurate clinical records, charts, and medical histories in electronic medical records; ensure documentation integrity.
Update the patient odontogram for every encounter.
Pass instruments and supplies to the dentist and maintain the treatment area through evacuation, washing, isolation, drying, and illumination.
Provide daily feedback and work with the branch office to optimize the dental schedule and reporting.
Manage patient flow during facility visits and push patients in wheelchairs when needed.
Balance and generate daily production reports and provide them to the dentist upon departure.
Post dental charges accurately to the appropriate provider in a timely manner.
Care for and clean medical equipment, troubleshoot equipment issues, report problems, and schedule planned maintenance.
Clean up the service area used in the facility.
Inspect and maintain the vehicle’s interior and exterior and perform basic upkeep such as oil changes, refueling, and changing brake lights.
Maintain dental supplies inventory by auditing stock, anticipating needs, and placing and expediting orders.
Prepare supplies efficiently to minimize waste and duplication.
Complete preventive maintenance requirements and follow manufacturer instructions to ensure dental equipment works properly.
Expose and process digital dental radiographs to assist the dentist with diagnosis.
Help educate patients on proper oral hygiene techniques.
Respond to patient inquiries in a timely manner and document conversations in the EMR.
Communicate effectively with patients, family members, providers, faculty, and staff.
Follow OSHA and HIPAA guidelines and maintain confidentiality of information in accordance with HIPAA and PHI requirements.
Support the company compliance program, including completing training and reporting suspected violations of law or company policy.
Adapt positively to change and perform other duties as assigned.