Mobile Dental Assistant

360care•London, KY

About The Position

The Mobile Dental Assistant visits long-term care facilities and assists physicians with dental care. The role supports patient care and dental procedures, maintains accurate clinical documentation and electronic medical records, helps manage patient flow and schedules, and cleans, maintains, and troubleshoots dental equipment. The assistant also manages supplies, supports vehicle upkeep, assists with digital dental radiographs, and helps educate patients about oral hygiene. The position requires travel up to 100% of the time and willingness to service a 2.5-hour radius.

Requirements

  • High school education or GED.
  • Good computer skills and experience with medical terminology.
  • Excellent written and verbal communication skills.
  • Ability to follow directions and listen to the needs of patients and doctors.
  • Own reliable transportation, a good driving record, and car insurance.
  • Completion and passing of a two-step Tuberculosis (TB) Skin Test.
  • State radiation license or certificate.
  • Legally authorized to work in the United States.
  • Successful completion of a background investigation and drug screen is conditional upon any offer of employment.
  • Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, and lifting 50 pounds or more for the dental specialty; ability to push patients in wheelchairs.
  • Corrected vision and hearing within a normal range.
  • Ability to work under stressful conditions or irregular hours and tolerate some exposure to communicable diseases or bodily fluids.

Nice To Haves

  • Medical or dental assistant experience is preferred.
  • Hepatitis B vaccination is preferred.

Responsibilities

  • Assist the doctor with patient care in a prompt and courteous manner.
  • Review, verify, and maintain current and accurate clinical records, charts, and medical history through electronic medical records; ensure documentation integrity.
  • Update the patient odontogram for every patient encounter.
  • Pass instruments and supplies to the dentist efficiently and maintain the treatment area through evacuation, washing, isolation, drying, and proper illumination.
  • Provide daily feedback and work with the branch office to optimize the dental schedule and reporting.
  • Manage patient flow during facility visits and, when needed, push patients in wheelchairs.
  • Balance and generate daily production reports and provide them to the dentist upon departure.
  • Post dental charges accurately to the appropriate provider in a timely manner.
  • Clean medical equipment, troubleshoot equipment issues, report issues to appropriate resources, and schedule planned maintenance.
  • Clean up the service area used in each facility.
  • Inspect and maintain the vehicle’s interior and exterior, and perform basic support tasks such as routine oil changes, refueling, and changing brake lights.
  • Audit dental supply stock, anticipate supply needs, and place and expedite supply orders.
  • Prepare supplies while minimizing waste and duplication.
  • Complete preventive maintenance requirements and follow manufacturer instructions to ensure dental equipment is working properly.
  • Assist the dentist’s diagnosis by exposing and processing digital dental radiographs.
  • Help educate patients on proper oral hygiene techniques.
  • Provide positive customer service and ensure a positive patient experience.
  • Follow OSHA and HIPAA guidelines and maintain confidentiality in accordance with HIPAA and PHI guidelines.
  • Communicate effectively with patients, family members, providers, faculty, and staff; respond to patient inquiries promptly and document conversations in the EMR.
  • Actively support the compliance program, including completing training and reporting suspected violations of law or company policy.
  • React positively to change and perform other duties as assigned.
  • Travel up to 100% of the time and service a 2.5-hour radius.
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