Mobile Dental Assistant

360care•London, KY

About The Position

The Mobile Dental Assistant visits long-term care facilities and assists physicians with dental care. The role supports patient care and the dentist, maintains clinical records and charts through electronic medical records, manages patient flow and dental supplies, and cares for and cleans medical and dental equipment. Travel is required up to 100% of the time, with service within a 2.5-hour radius. The position also includes maintaining and servicing the work vehicle, supporting patient education on oral hygiene, and following OSHA, HIPAA, and company compliance requirements. The assistant communicates with patients, family members, providers, faculty, and staff, responds to patient inquiries, and documents conversations in the EMR. Other duties may be assigned.

Requirements

  • High school education or GED.
  • Must have a state radiation license or certificate.
  • Must have good computer skills and medical terminology experience.
  • Must have excellent written and verbal communication skills.
  • Must be able to follow directions and listen to the needs of patients and doctors.
  • Must have reliable personal transportation, a good driving record, and car insurance.
  • Must have completed and passed a two-step Tuberculosis (TB) Skin Test.
  • Must be legally authorized to work in the United States.
  • Any employment offer is conditional on successful completion of a background investigation and drug screen.

Nice To Haves

  • Medical or dental assistant experience is preferred.
  • Hepatitis B vaccination is preferred.

Responsibilities

  • Assist the doctor with patient care in a prompt and courteous manner.
  • Review, verify, and maintain current and accurate clinical records, charts, and medical history through electronic medical records; ensure documentation integrity.
  • Update the patient odontogram for every patient encounter.
  • Pass instruments and supplies to the dentist and maintain the treatment area through evacuation, washing, isolation, drying, and illumination.
  • Provide daily feedback and work with the branch office to optimize the dental schedule and reporting.
  • Manage patient flow during facility visits and assist with pushing patients in wheelchairs.
  • Balance and generate daily production reports and provide them to the dentist upon departure.
  • Post dental charges to the appropriate provider accurately and promptly.
  • Care for, clean, troubleshoot, and maintain medical and dental equipment; report equipment issues and schedule planned maintenance.
  • Clean up the service area used in the facility.
  • Inspect and maintain the vehicle’s interior and exterior, and perform basic vehicle tasks such as routine oil changes, refueling, and changing brake lights.
  • Audit dental supply stock, anticipate needs, place and expedite orders, and prepare supplies while minimizing waste and duplication.
  • Complete preventive maintenance requirements for dental equipment and follow manufacturer instructions.
  • Expose and process digital dental radiographs to assist the dentist with diagnosis.
  • Help educate patients on proper oral hygiene techniques.
  • Provide a positive patient experience and communicate effectively with patients, family members, providers, faculty, and staff.
  • Respond to patient inquiries in a timely manner and document conversations in the EMR.
  • Follow OSHA and HIPAA guidelines and maintain confidentiality of information, including protected health information.
  • Support the compliance program, including completing training and reporting suspected violations of law or company policy.
  • React positively to change and perform other duties as assigned.
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